RBL Bank - Business Lead - Personal Loan

Business Lead - Personal Loan

Job Title: Business Lead - Personal Loan with RBL Bank

Location: Gurgaon / work from office

The hiring is for a mid-senior level position responsible for overseeing the growth of PL book. The role combines business development, strategy, and overall product management to achieve business goals.

Detailed overview of the role:

1. Strategy Development & Execution:

- Develop and execute the business strategy for the personal loan portfolio.

- Identify new opportunities for product enhancements, market expansion, and customer acquisition.

- Align product offerings with market needs, industry trends, and competitive landscape.

2. Business Development:

- Work with sales / delivery teams to implement targeted sales strategies for customer acquisition and retention of existing ones.

- Manage relationships with key stakeholders, including strategic partners, tech vendors, bureau etc

3. Product Management & Innovation:

- Oversee the development, pricing, and positioning of the product.

- Monitor the competitive landscape to keep the company- s offerings relevant and competitive.

4. Financial Performance & Profitability:

- Ensure that personal loan products meet revenue, profitability, and risk targets.

- Analyze key financial metrics such as loan volume, interest rates, customer acquisition cost, and portfolio performance.

5. Risk Management & Compliance:

- Work with compliance & business control teams to ensure all compliance with all regulatory asks & guidelines

- Closely work with risk & credit to ensure portfolio delinquency is maintained under acceptable thresholds

6. Customer Insights & Market Research:

- Conduct market research to understand customer needs, preferences, and behaviour related to personal loans

- Use data and insights to refine marketing and sales strategies for better customer engagement and experience.

7. Stakeholder Management & Reporting:

- Regularly report business performance to senior management, providing insights into key metrics, risks, and opportunities.

- Collaborate with marketing, operations, and other departments to ensure seamless execution of business strategies and initiatives.

- Build and maintain strong relationships with key external partners, including fintech companies, regulators, and external service providers.

Skills & Qualifications:

- Educational Background: A master's degree in business, finance, economics, or related fields. An MBA or equivalent postgraduate qualification is preferred.

- Experience: 8-12 years in banking, financial services, or consumer lending, with at least 3-5 years in a leadership role overseeing personal loans or related financial products.

- Leadership Skills: Proven ability to lead and manage a team effectively, strong analytics and excellent communication skills.

Why Join Us?

- Opportunity to shape future of personal loan growth with 5th biggest card issuer

- Leadership opportunity closely working with senior management of cards vertical

- Competitive compensation package and benefits.