Razorpay - Director - Affordability Business - Sales

The Role:

We are seeking to hire the Head of Affordability Business. This is a leadership and a high-visibility role. The person will be taking care of the BNPL business of Razorpay.

Roles and Responsibilities :

- Build affordability business strategy along with GTM strategy.

- Responsible for new initiatives, strategic alliances & partnerships with BNPL and other players offering affordability products.

- Growing the overall portfolio and driving cross-sell/up-sell affordability offerings across the new and existing Razorpay merchant base. Will be required to do hunting as well.

- Work in tandem with the product team to identify suitable product solutions needed for our partners while leveraging our internal capabilities.

- Collaborate with cross-functional partners (e.g., Risk, Marketing, Product, Operations, Analytics) to ensure successful development and deployment of new products.

- Defining and analysing performance metrics, and achieving cross-functional alignment.

- Managing lender relationships by providing periodic reviews, dispute management and resolution.

- Ensuring and maintaining high motivation levels of the team and a strong sales rigor in the team.

- Involvement in strategic discussions in terms of identifying new areas of opportunity, vision for the team and AOP/Budgeting exercise for the team.

Mandatory Qualifications:

- 12+ years of proven experience in product/tech-based organization with B2B focus.

- Lending background in NBFCs or BNPL/Fintech is preferred.

- Experience in a high-paced and unstructured environment will be a plus. Ability to solve various. unstructured business problems in an objective way will be one of the key criteria for hiring.

- Technical aptitude and ability to learn tech software.

- Strong interpersonal skills and an ability to build rapport with customers and cross-functional teams internally.