Razorpay - Associate/Senior Associate - New Initiatives

Roles and Responsibilities:

- Build and maintain relationships with partnered businesses for RazorpayX Payroll

- Cross-selling and up-selling to the client base to grow the account and achieve portfolio quota

- Work on product demos for the partnered business

- Reduce churn and expand our footprint with the partnered business through identification and execution of new sales opportunities and focus on customer delight

- Carrying out merchant satisfaction surveys and reviews

Desired Skills and Experience:

- Strong interpersonal skills and an ability to build rapport with customers

- Overall 2-5 years of experience in sales/customer success/account management

- Highly analytical and data-centric

- Strong stakeholder management and communication skills