Razorpay - Associate Director - SME Sales

Overview:

Razorpay is looking for a sales leader who can drive growth & penetration in the SME ecosystem.

The person would be leading a team of 30+ energetic sales ninjas and be tasked with enabling millions of small, mid-scale enterprises in India to adopt Razorpay's full stack payments platform that is reimagining money movement needs for businesses in the country.

He/she would also be collaborating closely with cross-functional partners in envisioning a robust product roadmap for the SME segment. The role would provide opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate.

What will you do?

- Drive new acquisitions, retention and revivals for Razorpay.

- Drive an efficient, driven inside sales team based on industry best practices on processes, success metrics and productivity enhancement technology platforms.

- Build, manage and lead a large inside sales team.

- Increase business adoption and market penetration in the SME sector

- Work on cross-selling and upselling Razorpay's stack of products to existing customers.

- Track and present key business metrics

- Work with senior management, cross-functional teams, recruitment teams and other relevant stakeholders to forecast and manage business requirements

- Drive market research, deepen consumer persona understanding and continuously sharpen the sales pitch

- Actively drive client conversations and execute negotiations as and when required.

- Build processes and implement controlling mechanisms for the team.

- Build and set OKRs and KRAs for individuals and for the team.

- Act as the final point of escalation on service and business issues.

Requirement:

- 12+ years of overall professional experience, along with a minimum of 5 years in managing and leading a team.

- Proven track record of meeting and exceeding established goals.

- Ability to work with multiple stakeholders.

- Proficiency in written and verbal communications.

- Ability to make decisions in a changing environment, anticipate future needs and drive results.

About Us:

In 2014, what started as India's first payment gateway built for Startups is now one of India's youngest FinTech unicorns with a $3 Bn valuation and the single best destination for all things payments and business banking. Razorpay offers an integrated platform for all things payments and business banking, helping millions of small and big businesses simplify and accelerate every aspect of their financial journey.

Today, Razorpay is a 1400 fun bunch of spirited, analytical, and ambitious folks building the first-of-its-kind technologies for the fintech ecosystem. We are a bunch of hungry mavericks here to empower 10Mn businesses in their digital transformation and enhance the payment experience of over 500 million end consumers in the next twelve months.

And we are just getting started, Would you want to join this club of thinkers, innovators, dreamers, and challengers?