Rakuten.com - Business Development - Manager

We're seeking a dynamic business Development Manager to lead our SDR team, focusing on achieving outbound and inbound sales targets.

Job Description:

- This role involves managing a team of 6, driving sales activities, and ensuring pipeline growth in designated territories.

- You'll be responsible for hiring, coaching, and performance management, working closely with sales and marketing to enhance sales outreach activities.

- Ideal candidates will have a strong sales background, excellent leadership skills, and a proven track record in developing successful sales teams.

- Join us to play a pivotal role in our rapid growth journey.

Responsibilities:

- Deliver on outbound and inbound growth initiative goals.

- Lead a team of Sales Development Representatives in the Boston office.

- Participate in the SDR recruiting process and make hiring decisions.

- Consistently meet or exceed team goals for activity, hiring, and pipeline creation.

- Drive SDR activity metrics and grow pipeline in specific territories.

- Coach, manage performance, and develop the career paths of team members.

- Partner with business development and sales operations to enhance sales outreach performance.

- Assess team needs and recommend training plans and programs.

Requirements and skills:

- 3-5 years of experience as a Sales Development Manager with a background as an Account Executive or in a similar closing position.

- Ability to coach and hold team members accountable for results.

- Solid understanding of reporting, forecasting, and B2B sales processes.

- Outstanding communication, organizational, and leadership skills.

- Proficiency in CRM software.

- Experience in the IT sector and B2B sales or customer support.