Quess Corp - Director - Program Management

- Initiates, monitors and directs projects and programs from inception through delivery.

- Develops and ensures adherence to project and program budgets.

- Organizes project-related activities and communications among departments, customers, vendors and the community.

- Manage customer relationship on a local basis and act as the key escalation point locally for all appropriate programs, projects and operational performance issues.

- Research and recognize customers' business strategy, future product plans, and expansion activities.

- Work closely with the Business Development Team and the Finance Department to control budgets within the department.

- Assist current accounts in the development and execution of product roadmaps and act as a focal point.

- Directs the activities of program managers and staff and is responsible for planning, budgeting, and maintaining costs for a broad functional area.

- Interacts regularly with executives, customers and outside regulatory agencies.