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Priti Goyal

Founder at Serving Skill

Last Login: 21 November 2024

Job Views:  
3408
Applications:  95
Recruiter Actions:  24

Job Code

682169

Key Responsibilities :

- Identify key opportunity areas with client processes and lead projects to improve process efficiency and effectiveness

- Formulate improvement plans based on wastes & variations identified during analysis

- Contribute and present in client reviews & meetings

- Work closely with operations team to collect data and assess the current situation.

- Spread continuous improvement culture and drive culture of data based decision making

- Remove barriers to progress

- Introduce different innovative concepts

- Achieve Quality Savings and Productivity targets

Knowledge/Qualifications/Experience :

- Graduate/Post-graduate in Commerce/Finance

- Exposure to F&A qualifications - CA inter, MBA Finance etc. is desirable

- Relevant work experience in improving Finance & Accounting processes with leading BPM/BPO organizations

- Exposure to Robotic Process Automation (RPA) in BPO/ITES environment Preferred

- Business acumen and strong result orientation

- Proficiency in MS-PowerPoint and MS-Excel

Special Role Requirement :

- Zeal to work in a dynamic BPM environment and keen to acquire working knowledge of varied processes with different operational teams

- Accuracy & integrity in data handling

- Ability to work with people and teams with diverse priorities

- Willing to travel across sites & locations

- Willing to work in 24 x 7 work environments, in all shifts

Industry : BPM/BPO/KPO background only

Domain : Finance and Accounting (Any one or more towers - AP, AR, GL) + O2C/P2P/R2R

Role : Individual Contributor / Client Facing

Shifts : 1.00 PM to 10.00 PM / 2: 00 PM to 11:00 PM

Business is open to look at Ops /Quality Blend.

- Open to interviewing candidates from across locations, providing they are interested to relocate to Mumbai/Pune.

Role :


- Drive improvement projects & initiatives across different client accounts

Required : Experience with Finance transformation through various levers Biz. Process re-engineering, Process redesign, Target operating model, exposure to RPA / automation


Required : Change management, good communication skills, confident in engaging with clients

Required : Domain competency in any one or more of the Towers

 Preferable/ not mandatory : Exposure to Design thinking/ Lean Six Sigma / Process maturity models etc

- Essentially we are cutting down on GB/BB/MBB Certification requirement

EXPERIENCE : 2-10)Yr.

Number of Position : 7

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Posted By

user_img

Priti Goyal

Founder at Serving Skill

Last Login: 21 November 2024

Job Views:  
3408
Applications:  95
Recruiter Actions:  24

Job Code

682169

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