Quantela - Head - Operations

About the Company :

- At Quantela, we're revolutionizing the way cities, physical spaces are managed. We are making autonomous cities a reality, where citizens will lead a better quality of life by experiencing the power of real time connected urban infrastructure. We are a leader in Smart urban infrastructure automation.

- The next time when you find a vacant parking spot on the street, get alerted on a traffic jam, notice a clean neighbourhood or enjoy a safe evening with your family think Quantela! Chances are high that your experience in your neighbourhood was designed by us. No wonder, we- ve been recognized as a Technology Pioneer- by the World Economic Forum.

Our work adds up to something and can be felt by millions- literally! Join us if you want to create something big, something that you can call your life work.

Objectives of this Role :

- Collaborate with executive-level management in the development of performance goals and long-term operational plans

- Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration

- Set strategic goals for operational efficiency and increased productivity

- Work with project managers in the development of financial and budgetary plans

- Analyze current operational processes and performance, recommending solutions for improvement when necessary

Daily and Monthly Responsibilities :

- Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives

- Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals

- Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks

- Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs

- Uphold organization policies and standards, ensuring legislative regulations are followed

- Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment

Skills and Qualifications :

- Bachelor's degree/PG in business administration or related field

- 10+ years leadership role in the appropriate field

- Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management

- Proven ability to plan and manage operational process for maximum efficiency and productivity

- Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands

- Strong working knowledge of industry regulations and legislative guidelines

Preferred Qualifications :

- Experience with budget and business plan development

- Proven ability to develop innovative solutions for increased productivity

- Superior negotiation skills in both internal and external settings

- Masterful organizational, communication, and leadership skills, demonstrated by previous professional success

- Strong working knowledge of data analysis and performance/operation metrics