- Manage the communication of the organization with clients on emails, telephones, and websites.
- Respond to inquiries made by clients about company products and services in a timely and friendly manner.
- Act as link between the organization and the clients to ensure clients interest in products and services rendered by the business organization.
- Undertake and monitor market researches to provide adequate support for the BD team especially in activities relating to account management.
- Identify and communicate with new business leads for the organization.
- Conduct research and also make delivery on any intelligence that will have strong impact on proposition development for any new investment project of the organization.
- Develop good knowledge regarding priority sectors, like market routes and trends; this enables the organization improve on its effectiveness in service delivery.
- Manage reports and management information to ensure the company meets up with requirements made known by clients.
- Support the business development head in sales as & when required.
- To make inquiries on small projects and to handle them from start to finish.
- Ensure Positive & proactive participation, to the growth of the organization by providing required assistance to relevant staff and organization's partners.
- Assess current or future customer and business needs and priorities through communicating directly with customers and cross-functional employees.
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