Quality Manager - Lean/Six Sigma - BPO

Job Role

- To identify problem areas and drive improvement projects based on Lean & Six Sigma methodology

- To facilitate deployment of Quality Infrastructure Processes (QIP)

- To drive data driven culture across the organization by imparting Lean, Six Sigma and various Quality tools trainings

- Lead & mentor Six Sigma & Lean Projects to deliver targeted results

- Develop dashboard for management review

- Implement robust review mechanisms to track progress and for identification of opportunities

- Coordinate with Operations and other Functions to ensure deployment of QIP and adherence to internal & external audit requirements

Basic Educational Qualification - Graduate, preferably with Commerce background

Desired Experience (yrs.)- 8 -10 years

Preferred Age Group (yrs) - 30 - 40 years

Preferred industry background - Finance & Accounting BPO

Essential Attributes/Competencies / Skills

- Lean Six Sigma Black Belt Certified / Trained / Currently in a Black Belt Role

- Should have experience leading 2-3 Black Belt Projects

- Good Analytical Skills & Communication Skills

Should have minimum 8+ years of total experience

- Prior experience working in F&A domain would be an advantage

Reporting to:AVP - Quality

Span of control (if any): Individual Contributor

Shift Timings:Rotational

We would appreciate if you could kindly give us the following details along with your updated resume this will help us to process your resume :

Current CTC

Expected CTC

Current Location

Joining Period

Immediate Contact Details

Human Resources
Quatrro FPO Solutions