Senior Manager/Director
Job Description :
- Experience of GBS/GCC, lifecycle, models and value proposition is mandatory.
- Preferred experience with either outsourcing company/In house centers in the areas of process excellence / Transformation / Digital / Transitions / Process Re-engineering.
- Operating model assessment, design and roll out.
- Ability to create Process Documentation (Maps/RACI/SLAs) , Perform Time and motion studies / Manpower assessments.
- Strong Power point , Excel and Visio skills.
- Bonus to have experience with process mining (Own experience).
- Good understanding of technology and use cases in business.
- Ideal candidate will meet SSOA requirements along with the common requirements however candidates with Either FT & SSOA + Common requirements can be considered.
- Ability to hold discussions and workshops with a large group.
- Ability to engage with senior stakeholders.
Lead a team :
- Lead project workstreams.
- Support with Business development.
- Coach and guide the project team.
- Manage timelines and resources on projects.
- Manage Project Economics.
- Travel Readiness (Domestic/International) Up to 50%.
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