Roles and Responsibilities
Strategy & Vision:
- Work closely with stakeholders on key strategic priorities; provide input into aligning Learning & Development strategy with business goals
- Act as a learning and Learning & Development business advisor on effective and leading-edge learning and development strategies to achieve business goals
- Develop strategies to drive key strategic business/Learning & Development initiatives/priorities
Stakeholder Relationship Management:
- Build effective relationships with key stakeholders related to development projects (US and Local)
- Prepare draft presentations and reports to support stakeholder meetings
- Participate in or lead project teams to build positive, collaborative partnerships among business stakeholders, and peers
Program Management:
- Plan and run key technical and professional development programs, partnering with the business, vendors, and HR teams.
- Work with business to identify technical learning needs, formulate schedules, plan and deliver multiple training sessions to build capabilities
- Partner with SMEs and all teams involved to ensure training materials are most up to date
- Continuously look for new ways to bring leading edge technologies and concepts to enhance the learning experience of the practitioners
- Maintain strong knowledge of development tools, modalities, and learning methodologies
Operations:
- Manage L&D investment through effective planning, budgeting and forecasting
- Use learning measurement and analytics to assess program efficiency and effectiveness, ensuring that all key learning metrics are measured, published, and leveraged for decision making
- Support innovative ways of problem solving through formal and informal learning solutions
Communications:
- Design and rollout key stakeholder and practitioner communications such as TTT and program schedules, practice-wide communications, learning SPOCs communications, etc.
Metrics/Reporting:
- Demonstrate initiative in gathering feedback and data from practitioners, improving learning and development programs, and constantly moving learning to the next level
- Produce metric scorecards for learning programs as appropriate
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