Punchh - Product Manager

Product Manager

Have you noticed that the restaurant industry is changing?

We're PAR and our purpose is:

To deliver solutions that connect people to the restaurants, meals and moments they love.

We take that responsibility very seriously.

As a leading provider of restaurant technology to the top restaurant brands in the world we're calling all rebels, instigators, idealists and builders to join our constantly growing team. If you've excelled at every job you've held but always thought something was missing, please, read on.

Position Description:

- We are seeking a Product Manager (PM) to help drive the growth of different value streams which includes products and experiences in the Restaurant Management Domain. You will shape the vision, strategy and roadmap, using data-driven decision making and customer-oriented focus. You will create omnichannel solutions that work seamlessly across our platform ecosystem.

- You are passionate about understanding user needs and pain point while working with cross-functional partners to simplify complex problems and ship solutions that help our customers be successful. The successful candidate continuously defines priorities and focuses on maximizing the value of product delivery as a leader of an Agile team, liaising between key stakeholders, the business, and technology teams.

- The PM balances all stakeholder and customer needs and is responsible for managing stakeholder expectations, providing transparency and visibility to the team priorities, sprint objectives, and commitments.

Why We Need You:

- Own and align product backlog to business goals and business value, drafting, refining and prioritizing user stories for the team

- Execute on the vision, strategy and roadmap of the product

- Oversee feature prioritization across the product line and keep initiatives running on time within an agile development environment while clearly articulating rational behind product decisions

- Be scrappy and entrepreneurial; figure out how to get the most value in the shortest amount of time by leveraging lean product management principles

- Dedicated to the Agile delivery team, actively participating in all Scrum related events as the Product Manager, offering business insight and clarification, removing impediments, and making real-time decisions as needed

- Be an expert for the product with an understanding of the product as it is today and a vision for where the product needs go

- Evaluate product feature and user progress throughout iterations and provide real-time feedback to Agile delivery team

- Ability to quickly break down high-level features into digestible user-centric work items that can be delivered in short iterations

- Ability to prioritize effectively, balancing business value with time criticality, opportunity enablement, and risk reduction

- Manage stakeholder expectations, providing clarity and transparency into priorities and commitments

- Proactively lead backlog refinement as needed

- Work with broader product team and other teams to synchronize deliver of large solutions

- Ability to collaborate, build relationships with, and influence across organizations at all levels

- Domain knowledge from Restaurant, Hospitality and Commerce industries is a welcome plus!

What We're Looking For:

- 5-8+ years of experience in developing, shipping and scaling products

- Technical understanding that will enable clear collaboration with engineering teams.

- Excellent understanding of the fast moving, multi-dimensional restaurant technology commerce landscape.

- Proven experience in product ownership in the area of software delivery including writing clear user stories

- Hands on experience with Agile development processes, especially SCRUM

- Effective communicator who is comfortable talking to a wide range of stakeholders from technical staff to executives to understand their needs and distill insights that drive product strategy

- Experience with product planning, project planning, wireframing and/or prototyping tools (e.g. JIRA, Confluence, Product Board)

- Subject matter expert/industry experience in hospitality, restaurant, Point of Sale is a strong plus.

Who We Are :

PAR invented the FIRST point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. PAR's solutions are used to serve tens of millions of guests every day in over 120 countries. Our mission is to build the number one restaurant technology company in the world and we're off to great start. We believe our customers want technology that is open and fast that enables their ability to innovate.

We're looking for people who are hungry to go beyond the idea of 'just a job'. PAR's not for everyone though: We work hard, and we really reward success. We push ourselves and each other to be better every day. We're ferocious in battle but gentle in spirit. We're hands-on people. We keep our room clean and make our bed because details matter. We believe it is better to be fast than big, and that being both is best. We believe diversity creates strong systems and communities. We experiment. Sometimes we break things, but we learn quickly. We're honest and our intentions are good. And we always offer the last slice of dessert to our guests. We've got each other's and our customers' backs no matter what.

We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us! If it sounds like you belong here, we should meet!