Proptiger - Senior Manager - Business Strategy

Who we are.?

REA India is a part of REA Group Ltd. of Australia (ASX: REA) ("REA Group"). It is the country's leading full stack real estate technology platform that owns Housing.com and PropTiger.com.

In December 2020, REA Group acquired a controlling stake in REA India. REA Group, headquartered in Melbourne, Australia, is a multinational digital advertising business specialising in property. It operates Australia's leading residential and commercial property websites, realestate.com.au and realcommercial.com.au and owns leading portals in Hong Kong (squarefoot.com.hk) and China- (myfun.com). REA Group also holds a significant minority shareholding in Move, Inc., operator of- realtor.com- in the US, and the PropertyGuru Group, operator of leading property sites in Malaysia, Singapore, Thailand, Vietnam and Indonesia.

REA India is the only player in India that offers a full range of services in the real estate space, assisting consumers through their entire home seeking journey all the way from initial search and discovery to financing to the final step of transaction closure. It offers advertising and listings products to real estate developers, agents & homeowners, exclusive sales and marketing solutions to builders, data and content services, and personalized search, virtual viewing, site visits, negotiations, home loans and post- sales services to consumers for both buying and renting.

With a 1600+ strong team, REA India has a national presence with 25+ offices across India with its corporate office located in Gurugram, Haryana.

Housing.com:

Founded in 2012 and acquired by REA India in 2017, Housing.com is India's most innovative real estate advertising platform for homeowners, landlords, developers, and real estate brokers. The company offers listings for new homes, resale homes, rentals, plots and co-living spaces in India. Backed by strong research and analytics, the company's experts provide comprehensive real estate services that cover advertising and marketing, sales solutions for real estate developers, personalized search, virtual viewing, AR&VR content, home loans, end-to-end transaction services, and post-transaction services to consumers for both buying and renting.

PropTiger.com:

PropTiger.com is among India's leading digital real estate advisory firm offering a one-stop platform for buying residential real estate. Founded in 2011 with the goal to help people buy their dream homes, PropTiger.com leverages the power of information and the organisation's deep-rooted understanding of the real estate sector to bring simplicity, transparency and trust in the home buying process. PropTiger.com helps home-buyers through the entire home-buying process through a mix of technology-enabled tools as well as on-ground support. The company offers researched information about various localities and properties and provides guidance on matters pertaining to legal paperwork and loan assistance to successfully fulfil a transaction.

Our Vision: Changing the way India experiences property.

Our Mission:

To be the first choice of our consumers and partners in discovering, renting, buying, selling, financing a home, and digitally enabling them throughout their journey. We do that with data, design, technology, and above all, the passion of our people while delivering value to our shareholders.

Our Culture:

Culture forms the core of our foundation and our effort towards creating an engaging workplace that has resulted in REA India being ranked 5th among the coveted list of India's Best 100 Companies to Work For in 2024 by the Great Place to Work Institute- . REA India was also ranked among Top 5 workplaces list in 2023, the Top 25 workplaces list in 2022 and 2021, and the Top 50 workplaces list in 2019. In addition, REA India was also recognized as Best Workplace- in Building a Culture of Innovation by All in 2024 & 2023 and India's Best Workplaces- in Retail (e-commerce category) for the fourth time in 2024.

REA India is ranked 4th among Best Workplaces in Asia in 2023 and was ranked 55th in 2022, & 48th in 2021 apart from being recognized as Top 50 Best Workplaces- for Women in India in 2023 and 2021. REA India is also recognized as one of India's Top 50 Best Workplaces for Millennials in 2023 by Great Place to Work- .

At REA India, we believe in creating a home for our people, where they feel a sense of belonging and purpose. By fostering a culture of inclusion and continuous learning and growth, every team member has the opportunity to thrive, embrace the spirit of being part of a global family, while contributing to revolutionize the way India experiences property. When you come to REA India, you truly COME HOME!

What does this role hold for you?

- The Business Engagement and Strategy team plays a critical role in driving growth strategy & monetization efforts for the company and is at the forefront of all business-related decisions. The tasks of designing & executing sales strategy along with related operations/processes lie with this team.

- We are looking to add a Senior Manager for the Business Engagement and Strategy Team, someone with significant analytics and program management experience along with a proven track record of people management. We are looking for someone who is excited about sales strategy & operations and can conceive & execute new business ideas, products, and processes.

- The incumbent shall work with the BES team to develop, implement, and manage business processes, systems, reports, and strategies that optimize business functions to meet organizational goals and initiatives. He/she will partner with the Housing business development team to deeply understand how to effectively serve our customers, think strategically about the business direction, and lead projects to create business value, aligning multiple stakeholders.

- Additionally, the incumbent shall drive improvements in reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external stakeholders. This position also manages the administration and execution of the goals, which includes the segmentation of business goals and measurement of goal attainment. He/she will also drive reviews of strategic opportunities and propose improvements to increase business efficiency and effectiveness in achieving desired results for Housing.

- The selected candidate will have the opportunity to work closely with the CXOs for various strategic and execution related initiatives - all in an environment of rapid growth and increasing complexity. The position requires excellent analytical skills, strong communication, and should be able to create compelling data reports & presentations for use by internal and external stakeholders.

Key Responsibilities:

a) The individual will be a key member of the Housing Business Engagement & Strategy team responsible for building and running business planning and review efforts, strategic initiatives and supporting the overall operating cadence of the business. The person will partner closely with leadership team as well as with cross-functional leaders across Sales, Product, Marketing, Operations, HR and Finance.

b) Stakeholder Management and Strategic Partnership: Be a go-to trusted business partner and influencer for sales leaders and key executives on growth initiatives and special projects. Maximize business performance by being a thought partner to the sales organization. Develop strong collaborative relationships functions to drive analytical and/or planning initiatives.

c) Planning and Go-to-market design: Frame decisions and contribute a strong point of view on how to build out the business. Be the person that can connect the dots between teams to identify areas for improvement, efficiency, and collaboration. Design and flawlessly execute on annual and quarterly planning in partnership with key cross-functional partners, drive thoughtful strategy and resource budgeting plans (e.g., headcount) across teams. Collaborate on go-to-market design decisions including product design, pricing & packaging, distribution & customer segmentation.

d) Operating Cadence/ Rhythm of business: Drive key business processes and cadence of operations (e.g., goal-setting, revenue review, KPI reviews). Drive operational excellence in the sales organization through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved and repeatable processes and approaches.

e) Strategic knowledge & insights: Develop outstanding insights on our markets, competitors, and business trends, and disseminate this knowledge across Housing to inform key decisions

f) Project management: Leading cross-functional projects which directly impact business products and sales processes. Work in concurrence with the product and tech teams to work on the development of internal tools and CRM that promotes business growth and helps in identifying areas of improvement

g) Strategic projects and initiatives: Identify and drive critical projects and strategic initiatives to support revenue growth. Design and execute data driven product & pricing strategy for the organization by analyzing inventory trend, competition pricing and paying capacity of the target segment

h) Scale services and tools: Design processes and procedures that scale with the business' growth in volume, complexity, and geographic dispersion. Develop and implement important features on the internal Sales CRM to drive sales productivity and build necessary process controls along with efficient tracking of key sales KRAs

i) Data driven business insights: Lead operational reviews, rhythm of business and business analysis including revenue, customer, and market analysis. Drive impactful analyses on major revenue and product trends, including revenue performance, product adoption, leading revenue indicators, productivity and sales effectiveness which inform executives and management of revenue upside opportunity and risks.

j) Collaborate on the design, development, maintenance, and delivery/presentation of business models, metrics, reports, analyses, and dashboards to drive key business decisions

k) Lead the development and provision of routine and ad-hoc analytic reports to senior management regarding Business Development initiatives, customer segment performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making and minimize overall report burden.

l) Exploring and defining which projects the team should prioritize, and setting a timeline to reach goals quickly

m) Manage a team of 3 - 5 individual contributors

Apply if you have:

a) An MBA/Engineering Degree from top B-School/Engineering institute with a minimum of 6 years of experience in Business Planning, Strategy, Finance, Consulting or other related fields

b) Experience hiring and managing high-performing teams with at least 2 years of people management experience

c) Proven experience with the development and implementation of systems/tool utilized for CRM, variable compensation, revenue reporting, forecasting, etc.

d) Program Management and Operations experience working independently, managing multiple concurrent projects, and driving initiatives in a cross-functional environment with time constraints and sometimes conflicting deadlines requiring one to stretch

e) Proven ability in storytelling and presentations utilizing tools such as PowerPoint and Google slides

f) Strong business-process and system design experience

g) Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results

h) Strong written and verbal communication skills, with a track record of presenting to senior management

i) Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

j) Hands-on and in-depth experience in using MS office products specifically MS Excel & PowerPoint is a must; Proficiency with additional data tools like Tableau, Power BI etc. is a plus

k) Proficiency in VBA, Macros, MS Access, Google Sheet Scripts and SQL is a plus

l) Skill to break complex problems into smaller ones and enjoy working with data

m) Experience in prioritization of deliverables and tasks

n) Experience working within a high-growth, technology company would be highly beneficial

o) Intellectually curious and a fast learner, be able to work independently and be comfortable with ambiguity, whilst keeping focused on high impact projects.

p) Ability to execute at a strategic level and roll up the sleeves and do the work; easily able to shift from one to the other

q) Disciplined in setting and managing priorities and results and holding people to account

Know more about us:

Visit our career websites at https://careers.housing.com/ & https://careers.proptiger.com/ and LinkedIn page to know more about our company culture, and gain insights into what makes us a Great Place to Work.

Want to dive into what we do? Visit our main websites for an in-depth look at www.housing.com, www.proptiger.com & www.makaan.com