Project Manager - Research Operations

Project Manager (Research Operations)

Job description:

Role and responsibilities:

- Lead planning and/or implementation of program.

- Keep management and Executives informed about key milestones, risks, and issues.

- Become knowledgeable about Research Business Processes, Products, and Services

- Participate in the design and/or testing phases.

- Facilitate the definition of project missions, goals, tasks, and resource requirements

- Resolve or assist in the resolution of conflicts within and between projects or functional areas

- Manage escalations, project/scope/requirement changes, and logs to ensure adequate attention to impediments with potential impact to time/quality/resources.

- Develop methods to monitor project or area progress and provide corrective supervision if necessary.

- Assemble the project staff; for their technical or functional development, performance, and/or termination during the project or projects.

- Manage project resource allocation.

- Work cross-functionally to solve problems and implement changes.

- Follow a defined, agreed upon project management methodology.

- Ensure successful post deployment support and prompt issue closure.

- Ensure the communication and training are professional quality and fully deployed

- Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management.

- May act as Service Delivery Manager, helping with tasks related to the Research Change Management board.

- Document/Support change management process swim lanes and task flow.

Qualifications:

Training Experience:

- Bachelor's degree is preferred but will consider relevant experience in lieu of degree completion.

- Minimum 3 years of experience as project manager, preferably in application development (Waterfall, Agile and hybrid) and financial services industry

- Project Management Professional (PMP) certification is required

- Excellent command of MS Office (Word, Excel, MS Project, PowerPoint),

- Knowledge of Microsoft Visio, data visualization tools, and Jira software, is strongly preferred.

- Strong oral and written communication skills (Fluency in English is essential)