- Manage primary research projects (CATI, Online or recruitment). This involves planning, reviewing and executing research activities.
- Hands-on experience with both online and offline projects.
- Co-ordinate with clients for end to end client management/ servicing.
- Project management for assigned projects (multiple concurrent projects - to schedule and budget)
- Questionnaire review, link check, identifying logics and suggestions to client/ partner. - Ensure strong quality control and research process compliance at all times.
- Sampling and launching online projects.
- Managing/ liaising with other departments/ vendors.
- Ability to identify issues (current and anticipated) and prompt escalation.
- Managing internal stakeholders
- Ensuring high performance and meeting project based targets
- Delivering high standard of quality work along with adherence to the project guidelines
- Interact and co-ordinate with internal team to ensure execution of projects
- Assisting Project Managers with daily project management tasks
- Knowledge of programming platforms such as Confirmit, Decipher, Qualtrics
- Hand-on experience of Excel, well versed with data qc techniques. Ability to write or compile reports is a major plus in this role
- Attention to details and ability to thrive in a fast-paced environment
- Sense of responsibility towards self, team, and client
- Proven experience in effectively prioritizing workload to meet deadlines and work objectives
- Willingness to work outside of office base/ hours
- Working days : Monday- Friday. As and when required, be available during weekends.
- Need to have excellent communication skills
- Commitment to personal and professional growth.
- Must Have- Experience working on B2B Projects
- Experience in Data QC, Vendor Management and Client Handling.
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