Project Manager - Infrastructure - SAP Basis

MindGen Solutions is a recruitment firm and specializes in hiring managerial and leadership talents across technologies and domains.

We have an opportunity for a Project Manager for one of our MNC client, which provides IT Services and is one of the world's largest consulting, outsourcing and professional services company.

Job Description:

15-20 years of experience

- Experience in handling SAP Basis Domain

- Good Experience in Financial Controlling

- Well verse with ITIL framework

- Strong Technical background on SAP Basis domain

- Project management experience (involving project planning, KT plans, RFP responses etc)

- Ability to take the initiative, set schedule and priorities independently

- Certified SAP Technical Consultant or Certified SAP OS/DB Migration, Management level certification.

- Knowledge on any SAP New Dimension products like BW, APO, CRM, SRM, XI or Solution Manager

- Manages researching, developing, innovating and delivering effective and consistent solutions to support the infrastructure systems ensuring the application of current and emerging technologies.

- International client facing exposure

- Relevant working experience of 10-12 years in Infrastructure Management

- Established OS Support skills including fault diagnosis and fix; Experience of hardware fault diagnosis on HP, Compaq or IBM Intel based technology; Working knowledge of networking principles including TCP/IP, DNS, and DHCP.

Experience - Desirable:

- Certified in Server technologies; Various Microsoft applications including Exchange 2003 / 2007,.2010 IIS, MOM, SCOM, WSUS, SMS, ADS; or AIX/Linux/HPUX/Solaris N or N-1 versions;

- Working knowledge of Directory / Domains; Knowledge of EARS. Personal Qualities

- Analytical and methodical approach to problem solving; Self-driven and able to work single handedly

- Leader (ability to work with other teams to provide a service to a client to an agreed SLA)

- Client Facing Skills - required to meet with the client to ensure client expectations are understood and delivered

- Expert negotiation skills with vendors for hardware and software upgrades, installations, and problem determination

- Technical and people management of technology domain. Should have 80% technical and 20% people management skills

- This person will be the SME (Subject Matter expert) for the respective technical domain and staffing of resources in her/his domain

- Responsible for preparing Task Sheets/Checklist, Induction Manual, Guidelines and Standards. Generate MIS (Performance, ticket analysis) reports on periodic basis

- Responsible for evaluating existing Technical Architecture and Design and Proposing Improvements. Technical root cause analysis

- Lead customer / front office meetings for technical and SLA related discussions; ; Participate in MIRT and Outages as applicable

- Complete ownership of SLAs for respective towers; Ownership of quality processes implementation, adherence and Audits for the domain

- Support virtualized and Physical Systems Author IT policies, guidelines, standards and procedures for business continuity, disaster recovery, high availability, systems security and systems management in a multiple production data centre environment

- Disaster Recovery Officer to facilitate smooth operations and act as a point of contact and escalation in the event of an actual Disaster; Lead the development of audit and security programs to expose existing security stance and produce repeatable processes

- Development of Network Install Manager configurations to support an enterprise concept of support;

- May Lead a Systems Centre of Excellence panel to support IT and Enterprise Goals and provide forward looking process and designs to enhance systems and IT performance as a whole and present recommendations back to Leadership

- Architect and implementation of virtualization methodologies. Develop automation around these methodologies

- Develop a Configuration Management Database to give access to configuration data; Smart Grid implementation, installation and administration on systems;

- Change Management utilizing BMC Remedy and Tivoli Service Desk. Maintained ITIL centric infrastructure to facilitate SAS70, SOX and FDA regulatory compliance

- Perform Security assessments of systems and system hardening of internal and DMZ systems

- Provide Architectural Design support to multiple clients- projects and to international business pursuits; Provide international security audit and forensic response for clients

- Experience in installing and configuring Solution Manager.

- Manage Technical/delivery issues

- Experience in Delivery