Requirements for the CEEME Project Manager
- 7+ years experience with delivering high profile customer facing projects
- Proven ability to Matrix manage and motivate cross functional and geographical teams
- Successful management of large scale or multiple concurrent projects
- Proven track record in the areas of time/cost estimation, risk mitigation and planning.
- Excellent analytical, problem solving and critical thinking skills.
- Demonstrated ability to understand business process and operations and apply appropriate delivery approach.
- Good understanding of e-Commerce best practices and technologies
- Ability to work effectively with a broad range of both internal and external customers.
- Excellent organizational and time management skills
- Ability to work both independently and within a team
- Proven ability to handle multiple assignments simultaneously
- Recommend appropriate Test Phases and Testing Methodologies
- Coordinate Testing activities with Test Vendors
- Create UAT Test Strategy Documents
- Perform Defect Triage and ensure entry & exit criteria's are met
- Liaise with UAT Testers to ensure test completion
- Self starter that will take ownership of assigned tasks and drive to completion.
- Self-motivated, proactive, positive, results-oriented attitude
- Based in UAE, Flexible to travel when necessary
- Manage peer-level client relationships (expectations, communications, escalation, etc.)
- Understand the Clients culture, capabilities, team structure and decision-making processes to ensure success for the client
Specific requirements
- Must have E-Commerce Project Management Experience
- Expertise in online customer portals in the financial services industry; from customer servicing to portal usability.
- Continual refine and optimise the customer experience
- Satisfactory level of experience in role(s) of Test Manager or Coordinator
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