Project Manager - CRM Product Firm

About the Organization :

- The company is a fast growing specialist Customer Relationship Management (CRM) product IT company providing ultra-scalable CRM solutions. It is one of the leading players in the BFSI segment and runs the largest CRM deployments in banking in entire Asia Pacific.

- It's the youngest player on Gartner Magic Quadrant. The product has won various awards like Gartner CRM Excellence Award, Asia Banker award, Red Herring Asia 100, Celent Model banking Award, Stevie Award etc. The company has practice leadership in multiple industry verticals and in a short span, it has created many model implementations in verticals like Banking, Insurance, Financial Services, Media, and Pharmaceuticals.

- The company has been recognized by the industry for its path breaking technical capabilities and high quality implementations. Industry leaders like ICICI Bank, HDFC Bank, Axis Bank, National Bank of Fujairah (Dubai), Bajaj Auto Finance, Housing Finance Bank, Fullerton Securities (A Temasek Group company), Tata AIA Life Insurance, Max Life Insurance, Reliance Capital and many more have chosen our product as their preferred choice of CRM platform to implement and optimize their CRM initiatives.

Role :

The position seeks proven leaders who can manage enterprise level projects and deliver to exceed customer expectations.

Responsibilities :

- Understand the CRM product, industry specific requirements and implementations

- Manage Project end to end from Planning to Closure using project management best practices

- Responsible for overall project deliverables- Scoping, Project plan, Requirement document, Proposals and other requisite documents

- Understand customers- CRM process requirements by interacting with stakeholders across organization from top management to end users. If required, re-engineer business processes to ensure successful CRM roll-out

- Solution the client requirements balancing the value proposition and scope

- Coordinating with multiple internal and external teams for project delivery

- Manage, mentor and develop project team members in line with growth aspirations of both individual and organization

Skills :

- Minimum 2-3 years experience in Software Development is must.

- Minimum 2 - 3 years experience in Project Management role is must.

Added advantage :

- PMP, Prince 2, Six Sigma certification

- Exposure to Microsoft.NET framework and databases

If you see yourself fitting into this position, please share your updated resume along with current salary and notice period at mail id

Our team shall connect with you at the earliest.