Core Purpose of the Role: To manage the allotted projects through the organization way of execution to achieve the desired level of project performance, revenue, profitability, and customer satisfaction in collaboration with the cross-functional project teams, grounded in the organization values of Integrity, Excellence and Professionalism.
Role Accountabilities:
- Adhere to safe practices and procedures for self and the team members; contribute to the development of procedures, practices, and systems that ensure safe operations and compliance with the company's integrity and quality standards and hold self and the project team members accountable for the achievement of safety goals
- Ensure all mandatory assigned training related to data integrity, health, and safety measures are completed on time; and promptly report incidents and near-misses
- Understand and engage with customers to not only deliver the expected project performance (quality on time in full within budget) but to delight them
- Develop a complete understanding of the contract and ensure fulfillment of contract obligations; provide effective initiation by creating a charter, bringing an appropriate set of stakeholders together, and by completing system requirements for initiation
- Prepare planning documents, including schedule, and secure requisite approvals; proactively identify risks and manage them; enable resolution of issues in a timely manner
- Identify the key stakeholders, build and maintain a strong relationship with them and ensure alignment to project objectives; communicate effectively
- Ensure effective execution by running review meetings at desired frequency through adequate agenda setting, capturing decisions and action items, and actively following up on action items to completion
- Ensure the right level of control through effective use of governance frameworks and established escalation mechanisms; ensure timely and transparent sharing of information, including appropriate dashboards and status updates
- Ensure systematic closure of project tasks as needed
- Analyze data to pick patterns toward enabling continuous improvement and organizational learning
- Foster a culture of cross-functional collaboration across the project team by promoting 'we before I,' shared vision, and common metrics Build a strong relationship with allotted customers, ensure periodic formal and informal communication/feedback and manage escalations by facilitating required actions; accurately assess, track and report customer sentiment
Specific requirements for this role:
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