Job Description:
About you:
- Project Manager is responsible for leading teams to deliver project(s) that span across one or more business units.
- Manage resources, schedules, financials and adhere to stage gate quality and control guidelines throughout the full life cycle of the project.
- This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery.
- Contribute to process improvement initiatives as it relates to improving project delivery.
- The Project Manager has the authority to run the project on a day-to-day basis.
- Verify that the project produces the required deliverables of quality, within the specified constraints of time and cost and to achieve the potential benefits defined in the business case.
Responsibilities:
- Manage a portfolio of complex initiatives that span one or multiple lines of business
- Provide leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
- Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously
- Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
- Report on project success criteria results, metrics, test and deployment management activities
- Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
- Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
- Prepare estimates and detailed project plan for all phases of the project
- Procure adequate resources to achieve project objectives in planned timeframes
- Manage the day-to-day project activities and resources and chairs the project management team meetings
- Monitor staff performance and complete performance reviews
- Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
- Understand interdependencies between technology, operations and business needs
- Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices
- Manage project scope and changes
- Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders
- Act as an internal quality control check for the project
- Manage ongoing quality control and participate in quality issue resolution
- Assist in dispute, negotiation, arbitration or litigation, as needed
- Support formal/informal schedules to manage the engagement contract
- Define the Statement of Work and Specifications for the requested goods and services
- Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
- Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders
- Delegate tasks and responsibilities to appropriate personnel
- Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
- Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors and key stakeholders
- Determine the frequency and content of status reports from the project and program team, analyze results and troubleshoot problem areas
- Define success criteria and disseminate them to involved parties throughout project and program life cycle
- Identify and develop trusted adviser relationship with project and program stakeholders, sponsors and university stakeholders
- Coach, mentor, motivate and supervise project and program team
- Deliver appropriate and effective executive level communication
- Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards
- Manage project and program issues and risks to mitigate impact to baseline
Continue professional development in order to keep abreast of emerging technologies, methods and best practices
- Extensive understanding of project and program management principles, methods and techniques
- Other duties as assigned
- Proven success in providing on site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
- Performance reviews and staff development
- Monitor the performance of staff
- Establish practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
Qualifications:
- Excellent experience in Agile, SCRUM, Waterfall
- Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
- Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
- Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
- Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
- Self-motivated, decisive, with the ability to adapt to change and competing demands
- Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results
Tools: MS Project, Excel, Word and PowerPoint; CA Clarity PPM
- Experience negotiating vendor contracts
- Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary
- Experience in successfully leading projects and programs to on-time, on-schedule and within budget close
- Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
- Strong experience presenting to executive sponsors and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management
- Experience influencing and gaining buy-in from executives sponsors, team members, stakeholders and peers
- Team-building skills with technical and non-technical staff
- Experience working both independently and in a team-oriented, collaborative environment
- Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint, Visio), Microsoft Projects, ServiceNow, SmartSheet and Lucid Chart
- Adept at conducting research into project-related issues and products
- Must be able to learn, understand and apply new technologies
- Support diverse and inclusive work environment
Required qualifications:
- Bachelor's Degree in appropriate field of study or equivalent work experience
- 12 years of total working experience in IT Industry.
- 7+ years of experience working as Project Manager with business stakeholders within a cross-functional matrix environment
- Must have PMP or PRINCE2 certifications.
- Intermediate level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint with experience presenting to stakeholders and / or Senior Leadership
- Proven ability to demonstrate a drive for results and accountability of business needs
- Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective
- Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment
- Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities
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