Project Management (BFSI)
Domain experience needed :
- Experience in Banking and Financial Services is a must.
- Should have led / played significant role in end-to-end digital transformation programs in Agile environments
- Retail Banking wealth management
- Retail lending, and investing concepts
- Mortgage
- Credit Card processes
- Contact Center Optimization experience - IVR, Browser changes under Digital channels
- Branch optimization
- Payments ; under any Retail and commercial exp
Experience :
- 7 to 10 years of experience
Education :
- 4-year Degree related to IT
- Definition of programme / project scope and goals
- Planning support which will cover approach definition, work breakdown, sequencing and milestone definition
- Estimation of resource effort and cost budgets
- Resource planning
- Identification of project risks and issues
- Tracking mitigating actions in relation to programme / project risks and issues
- Identification of dependencies internal to the programme / project and externally to other projects and business areas
- Support all essential governance activities including working group & steering committee through documentation including meeting minutes and recording of agreed actions
- Task allocation across teams and team members
- Tracking against activity or milestone completion and escalate variance to CLIENT programme / project plan (in accordance with CLIENT's agreed escalation process)
- Project status reporting (where required)
- Support readiness decisions and follow up actions from programme / project tollgate
a) Overall :
- Understanding of Banking industry with Digital Transformation experience
- Experience in Operating Model and Service Transformation
- Support process digitization projects in agile fashion
- Demonstrated ideation and service finalization with client organizations
- Experience in securing and allocation of budgets
- Experience in release strategies, delivery and change management
- Program governance support
- Monitoring performance measures, highlighting issues and driving regular review
- Experience in effort and resource management
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