Project Leader - Analytics - Consulting Firm

- Delivery stops with the manager- has full responsibility for all project deliverables and processes

- Trains and develops consultants

- Drives innovation

- Manages client interactions and creates an effective client communication strategy

- Fosters positive atmosphere on the team

- Exceeds client expectations

Structuring and Issue Identification:

- Has an unusual flair for quickly identifying the most critical aspects of a problem; considers and tests multiple concepts, hypotheses, or explanations for a given situation

- Effectively structures poorly defined, vague problems allowing the team to spend problem solving efforts in a focused way

Research and Data Gathering:

- Can dynamically adjust information collection efforts to provide high value results swiftly, with no team disruption

- Resolves difficult or apparently contradictory information

- Sometimes initiates needed changes in direction as new facts are uncovered; helps team manage such changes

Analytics and Model building:

- Pushes beyond existing analytic capabilities; builds new conceptual frameworks and/or analytic approaches

- When needed can take over model creation from underperforming team members

- Provide guidance for model creation from team members

- Create templates for team members if they are underperforming and have problems structuring models

- Provide coaching and best practices for team members

- Assure 100% accuracy of all models built

- Assure consistency in output between team members

Developing recommendations:

- Develops recommendations that can be implemented by the client and provide true value to the client; tends to address clients' total managerial needs and takes into account secondary implications of recommendations

- Actively works to identify and learn new conceptual approaches and techniques

- Develops an - independent- opinion based on detailed facts and data.

Presentation Skills:

- Is in command of the audience and turns presentations into a constructive dialogue moving the group to conclusions

Interviewing and regular communications:

- Gets unusual value out of interviews and uses them as important elements of client development program

- Pushes interviews to provide added value to the team by, for example, developing a strong relationship with interviewee, brainstorming key ideas surfacing new issues.

General writing skills:

- Writes strategic and impactful emails with the right tone and clear structure that result in action from the client and team members. These emails help build and reinforce client relationships and maintain positive client relationships

- Designs communication strategy

- Communicates clearly with the team in a respectful manner

Power Point skills:

- Ensure that presentations are well structured, persuasive, and drive decisions

- Assure 100% accuracy and consistency within presentation

- Provide coaching and best practices for team members

- Ensure that presentations are well structured, persuasive, and drive decisions

- Assure 100% accuracy and consistency within presentation

- Provide coaching and best practices for team members

Building strong client relationships:

- Exceeds client expectations

- Has good insights into the personality and skills of client executives and tailors consulting style as appropriate

- Receives unsolicited praise from client executives; establishes a strong professional relationship with at least one senior executive

- Independently maintains close contact with one or more middle-level executives

Client Management and client influencing:

- Thinks through a full communication strategy based on client needs; effectively brings resources to bear in implementing it

- Drives clients- understanding of issues and actively persuades them to adopt fact based/analysis driven approach to viewing issues

- Willing to effectively (without alienating the client) confront clients- understanding of the situation and obtains client buy-in to recommendations

- Frequently suggests ways in which company can add value in areas related to the study

- Takes initiative to identify client needs and with limited partner involvement scopes additional work and gains client support for it

General Management skills:

- Can rapidly complete solid, targeted engagement plans for a typical project

- Accomplishes tasks as quickly as reasonably possible

- Comfortably manages complex projects without missing any commitments; finds time to add further value

- Develops and implements detailed execution plans

- Sets up client meetings with sufficient notice, keeping client teams informed and engaged prior to meetings (e.g., detailed logistics, reading materials), managing meeting logistics effectively

- Delivers the project efficiently and manages study without undue - crunches,- even as the study focus shifts

- Involves all team members in most/all aspects of the study, including structuring the problem through developing recommendations; comfortably manages studies with two or more Consultants

- Handles medium-sized (three to four) or difficult client task forces well

- Discusses key issues with project partners regularly and finds high leverage ways to use their time with clients and the team

- Manages team morale by respecting individual work styles, providing flexibility, and work-life balance in the short-medium term

Remote Effectiveness:

- Highly structured and accessible in managing remote resources (e.g. having regular daily touch-points)

- Effectively communicates project developments and ensures that consultants working remotely are fully engaged in the project (e.g. inform them of relevant client conversations, etc.)

- Creative in meeting consultant development needs in context of remote delivery

Team Leadership:

- Actively seeks feedback from team and partners; works actively to address development areas

- Builds culture where team members feel comfortable providing upward feedback

- Consistent record of people development - i.e., develops strong consulting skills in team members

- Has very good ability to understand what motivates people and what their development needs are, and acts on these in a constructive way

- Consultants perceive that engagement is structured to allow them to do their best work; team develops unusual spirit and sense of identify

- Takes initiative to play a leadership role on - people issues- within the office and is effective in this role; has a Consultant - following-

Firm Citizenship:

- Runs company functions (e.g. recruiting, training)

- Offers ideas about new company initiatives and builds support to organize them (e.g. setting up a new club)

- Participates in company events (leading training sessions, interviewing, etc.)

- Has positive attitude and is a good ambassador/representative of company

- Is a strong formal mentor

- Follows company processes and procedures (e.g. expense report submissions)

Firm Knowledge:

- Identifies areas of potential IP development and develops unique ideas

- Published one white paper per year

- Lead training session in area of interest

- Builds interest in specific areas of IP by gaining support of leadership and fellowship from consultants

- Has mastered a firm practice area

Firm Values:

- Exceeds Client Expectations

- Develop independent fact based opinions

- Get work done fast

- Delivering Efficiently (EM only)

- Respects individual work styles, provide flexibility, and ensure work-life balance in medium term.