Programme Manager - PLP - Retail Branch Banking

PLP Analytics:

- Doing Testing on the accuracy of Score Cards / PLP on random basis

- Evaluation of Number of Qualifiers YOY Comparison, QOQ Comparison, MOM Comparison

- Giving Important Information to the Senior Management on the Business Performance

- PLP Performance across Channels - What is Working and What is Not Working

- Past Performance Trend of the Staff and Advisory on Way Forward

- Staff with the Highest PLP Payout and his Best Practices to be Highlighted via Success Stories Roll Out (PAN India / Regional Level / Zonal Level)

- Common Reasons and Root Cause Analysis for Lesser Qualifiers

PLP Implementation at BIU:

- UAT testing

- UAT Sample Checking

- Exception handling

- Manual adjustments

- PLP revisions and simulation

- Sensitivity analysis

- PLP Queries Handling

- PLP Amount is not tallying with Expected PLP (Lesser Credit Received)

- PLP Amount not Credited in Salary Account

- Calculation of the PLP is Incorrect. All the Business is not been Factored in the PLP Payout

- Checking LG/ LC mapping for business sourced.

- Reason for Non Qualifications in PLP

- What are the Factors considered in PLP

Score Card:

- Prepare various simulation of Region Wise / Employee wise data of past trends on PLP of various Resources of RBB.

- Prepare various simulation of Region / Employee wise data of Products past trends on PLP of various Resources of RBB.

- Key Objectives of Retail Branch Banking

- Seek Region wise and Branch wise projections from BBH office.

- Regular Tracking and Management reporting

MIS :

- Liaise with various Product Team - Assets / HR / Liabilities Team / BTG team for regular MIS pertaining to the Corporate Salary

- Preparation of dashboards for analyzing current level of performance across various Key parameters.

- Regular Tracking and Management reporting

Impact Assessment :

- Assessing the retention improvement and attrition control of frontline due to PLP changes

- Assessing the % increment in the number of Staff Qualifying for PLP.

- Assessing the Increment in Overall Productivity and Business Performance across Parameters post introduction of New PLP and Rewards Program