Program Operations Manager - Big Data Analytics - Edutech Startup - IIT/NIT/BITS

Our client is one of Indias leading ed-tech company that offers high quality, impactful and industry relevant learning programs to working professionals through convenient technology-enabled blended and online modes, enabling them to develop new competencies and achieve career growth without disrupting their career. Apart from providing Indias #1 rated analytics course (their post-grad program in Business Analytics), they also offer increasingly popular executive MBA programs and specialized courses such as the Financial Risk Analytics program.

The institute has delivered 500,000+ hours of learning content to thousands of working professionals in India and abroad. Our client has academic collaborations with Great Lakes Institute of Management and Illinois Institute of Technology.

The team comprises of passionate individuals having an excellent blend of entrepreneurial and industry experience. Its founding team has been part of multiple successful startups

in the US and India. The team members are alumni of leading institutions like Stanford, Berkeley, MIT, Kellog, IIT Mumbai, Duke, MDI, IIM Ahmedabad and IIM Shillong and have previously worked in companies such as Tiger Global, Flipkart, Snapdeal, Boston Consulting Group, Zipdial, SAP, and Stratify.

Their culture is driven by:

a) Innovation and challenging the status quo: which has enabled them to develop and launch a variety of programs to meet the requirements of the market

b) Customer centricity: they are constantly learning the evolving requirements of their customers and responding to them

c) Mutual respect, empowerment and fun: their team members are empowered and expected to achieve objectives with minimal supervision, while having a lot of fun along the way.

As a Program Operations Manager- Big Data Analytics, you will be responsible for the success of our blended learning programs for technology professionals starting with the Big Data Analytics program. It is a hybrid role where you will be integral to a range of technology projects as well as academic operations. On the technology side, you will work on areas such as configuration of an online Big Data Lab environment, co-development of technical assignments, and management of disparate data sources. Simultaneously, you will also be involved in content management, technical assignment administration, and supporting faculty to ensure high-quality learning outcomes.

You will work with a wide variety of technologies and be required to pick things up quickly

so you need to be a creative problem solver and be resourceful in getting things done. The other key responsibilities include:

- Setting up and managing the Big Data Lab online, working with our technology team and external vendors

- Co-designing technical content and problem sets, working closely with faculty

- Mentoring participants of the program (our participants are working professionals with technical background) through data analysis and programming assignments

- Instructing students on practical programming to support faculty's learning plan

- Source, select and maintain a variety of datasets for use in courses

- Collaborate with Program Managers to ensure a seamless experience and excellent learning outcomes

- Organize and support technical challenges to enhance learning outcomes

- Stay informed on latest technology developments and plugged into the technology community to ensure that our tech stack is contemporary

- Work closely with the Technology team to set up and maintain the Big Data Lab environment (tools include Hadoop, Spark, Tableau, Python and R) on a cloud environment on AWS

- Co-design technical assignments with senior faculty and industry experts the assignments should be rigorous enough to ensure a good learning outcome while being engaging enough to keep the student mulling over it on their way home

- Lead programming lab sessions for students once a month

- Provide online learning assistance (via messenger and discussion boards) as students work through assignments on the Big Data Lab

- Teach in classroom sessions on the use of selected Big Data tools and field queries from the class

Candidate Profile:

Should have a Bachelors degree in Engineering or Computer Science from a premier engineering college

At least 2 years professional experience

Genuine interest in the learning process - teaching, training and assisted problem-solving

Fluent in at least one programming language, and have dabbled in others

Comfortable switching between different computing environments

Willing to learn new technologies through hands-on experimentation

Familiarity with Big Data technologies (desired but not essential)

Strong written and verbal communication skills

Detail-oriented, self-driven individual who thrives with limited direction