Program Manager - Unsecured Loans

Program Manager - Unsecured Loans

- Build a best-in-class customer journey to enable a differentiated experience for the customer and easy flow for the sales manager.

- Manages development of a superior and competitive product suite while maintaining adequate risk and profitability parameters

- Conducts product research with clear target customer segmentation and revenue potential analysis and works with sales team to develop a viable business case

- Defines a detailed product vision and strategy roadmap for future product evolution based on market needs and opportunity available

- Manages all product related costs, fee structures and minimizes the revenue leakage possibilities in product design

- Enters into discussions/ feedback mechanisms on product themes with key clients, brokers/ DSAs and understand their needs & help to develop product strategies customized to their requirements

- Sets up an effective product training mechanism for the sales teams and channel partners for effective sales

- Participates in the development of product specifications in the IT systems, accounting systems and undertake necessary documentations for process notes, approval matrix, etc for the same

- Makes regular amendments to product scope, design and terms based on regulatory changes and requirements