Program Manager - Strategy/Business Operations/Sales Operations - Services Firm

Role : - Program Manager ( Strategy / Business Operations / Sales Operations) Reporting to CEO Services Firm (4-8 yrs)

Location - Chennai

The Individual will work closely with the leadership team. The role will oversee program management of key sales and operations initiatives, will effectively communicate with the leadership, publish metrics and dashboards and enable efficient execution.

Responsibilities - 

- Assist and communicate with executives in decision-making, program management, and initiative implementation

- Oversee project implementation and sales initiatives under the guidance of senior leadership and departmental heads

- Find gaps, identify risks for any project / initiatives and help address them

- Create Board Dashboards for performance reviews

- Analyse Sales Ops Funnel and create revenue/sales model

- Maintain all updates and records on CRM

- Serve as liaison between managers, senior leaders, corporate functions and CEO, regarding project updates, budgets, targets and execution

- Oversee daily operations through collaboration with senior management and business leaders

- Perform administrative tasks from meeting logistics, communication, maintaining of records, coordination of board and leadership meeting, maintain meeting minutes and follow up on actions

- Improve the overall efficiency of the current operations, and help to define new operational strategies, working with CEO and executives on assigned projects

Experience and Qualifications - 

- MBA / PG in Management with 4+ years of experience in Sales, Operations, Consulting, Program Management or Strategy

- Proven experience in collaborating with multiple teams and businesses

- Excellent in written and verbal communication

- Ability to work with multiple stakeholders and senior leaders

- Extremely versatile and should be able to multitask

- Experience in MS excel, modelling and analytics