Program Manager - SaaS - India & APAC Region

Description -

The role is to manage the accounts in the India and APAC region and to up-sell the product offering of the company. The candidate would along with clients towards project implementation and configuration of the business solution as per client's requirement & to drive engagement with the client sponsors.

Client Details -

Our client is one the world's leading players in the Education-Technology space. In their Enterprise business they have partnered with large strategic accounts - Fortune-500 companies & Governments to target curated skill development for their employees.

Description -

The role reports to the head of enterprise services and would be responsible for:

- Managing and being accountable for configuring the business solution as per the client's requirements and on time project time launch

- Managing client relationships and using analytics from build to launch phase

- Creating project documentation, best practices for implementation while managing scope and timelines

- Working towards assisting the sales team in pre-sales activities in product demos, RFPs and understanding them with the integration features like SSO, LMS etc.

- Building the implementation methodology to ensure timely, streamlines roll out to large organizations

- Working along with product team for beta testing the new product functionalities

Profile -

The candidate must have:

- 4+ years in customer-facing roles leading SaaS implementations

- Strong project management and change management skills

- Excellent communication skills in English (verbal, written, and presentation)

- A passion for education, education reform, and interest in working for a social enterprise

- Detail-oriented with the ability to set priorities and be flexible in a changing environment

- Ability to discuss modern web practices and technical concepts (SSO, APIs, etc.)

Job Offer -

- An experience of working with a large global organization and lead the implementations of the business solutions for Fortune-500 clients.