Program Manager - Remittance & Customer Experience Projects

Job Description:

We are seeking an experienced Business Manager to join our dynamic team. The ideal candidate will have 2 to 4 years of project management.

Responsibilities:

- Develop detailed project plans outlining tasks, timelines, and resource requirements.

- Coordinate project activities, ensuring timely completion and delivery within scope.

- Act as the primary point of contact for internal and external stakeholders.

- Communicate project progress, risks, and issues to ensure transparency and alignment.

- Identify, assess, and mitigate project risks to ensure successful project delivery.

- Implement contingency plans as needed to address unforeseen challenges.

- Collaborate with cross-functional teams to allocate and manage project resources effectively.

- Implement quality control processes to ensure deliverables meet or exceed client expectations.

- Conduct regular project reviews to assess and improve overall project quality.

Requirements:

- 1 to 4 years of proven experience in project management, preferably in Remittance and Customer Experience projects.

- Strong understanding of the BFSI sector is a plus