Program Manager - NGO

JOB DESCRIPTION

Program Manager, New Delhi

SightLife Global

1. POSITION VACANT: Program Manager (PM-SG), New Delhi

2. ORGANIZATION BACKGROUND:

Headquartered at Seattle, WA-USA, SightLife is one of the leading eye banks in the world, and serves as an international non-governmental organization (INGO) to eliminate corneal blindness.

Working with surgeons in over 30 countries, SightLife and its Global Partners restore sight to more than 20 men, women, and children each day. This is accomplished through eye banks, which are centers for the recovery and placement of eye tissue used in cornea transplants. SightLife’s mission is to eliminate corneal blindness globally through partnerships with eye banks in developing countries, where 90% of the 10 million people suffering from curable corneal blindness live.

SightLife constitutes a small team of senior management and distribution professionals for this purpose. This is an exciting opportunity to come on board an ambitious social initiative which will beneficially impact millions of Indians suffering from reversible blindness.

For more information please visit, http://www.sightlife.org

3. JOB DESCRIPTION/ RESPONSIBILITIES:

The Program Manager will report directly to the SightLife Country Director, India and work collaboratively with key global SightLife staff and subject matter experts, to build and manage SightLife partners and programs in India.

The role will address development needs of SightLife partners in India in such areas as leadership, performance management, web-based IT systems, business management, and similar development courses. This position will also primarily act as a facilitator/ trainer for various training and development courses in addition to professional and leadership training programs, with an emphasis on in-class training.

Key Responsibilities:

(1) Manage and oversee all program responsibilities with multiple SightLife Eye Bank Partners to ensure success;

(a) Engage eye bank partners with on-going capacity building consulting in all key areas (finance, operations, human resources, board governance, etc) necessary to create a sustainable organization and enable scalability in performance;

(b) Organize periodic reviews, mentoring, consulting, site visits, and tracking of key performance metrics. Ensure communication with all partners and perform all required SightLife project management functions related to these partnerships;

(c) Provide mentoring, on-site training and coaching to all staff requiring professional development;

(2) Use analytics, statistics, metrics and trends to evaluate the effectiveness of programs and sustain the momentum around leadership development efforts;

(3) Provide tactical and strategic feedback and development support to key program platforms, including SightLife Academy and the SightLife Management System;

(4) Provide in-classroom training on all operational and leadership topics;

(5) Support expansion of SightLife presence in India, including identifying and establishing new relationships with leading eye banks;

(6) Perform all other functions required to assure the success of SightLife and its overall mission of SightLife.

4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:

Qualification:

Applicants should have minimum a Masters Degree in Business Administration (MBA) from a premier Business School.

Experience:

(1) Minimum 5 years of progressive consulting and/or program management experience including gap analysis, problem solving, project development, implementation, and monitoring and performance evaluation;

(2) Experience of consulting with management on leadership and/or management development programs;

(3) Prior experience in providing training with particular emphasis in designing and delivering Soft Skills training (i.e., coaching, interpersonal communication, Conflict Management, Leadership Development);

(4) Minimum five years of progressive experience in building successful customer relations, and developing high performance teams.

Skills and Attributes:

(1) Excellent communication skills in English, Hindi and knowledge of a third language is a plus; Exceptional verbal, written, analytical, presentation, customer service and interpersonal skills;

(2) Competency in building relationships and alliances across diverse organizations;

(3) High personal integrity and ethics;

(4) Ability to work in fast paced, consulting style environment;

(5) Ability to work late nights on periodic basis, as part of established global meetings;

(6) Self-motivated team player with desire and ability to learn rapidly;

(7) Ability to work independently and follow through on assignments with minimal supervision;

(8) Ability to establish and maintain cooperative working relationships with a variety of staff levels and with external vendors;

(9) Excellent planning, time management, decision-making and organization skills;

(10) Excellent computer skills with Microsoft Office applications. Ability to use basic PC's, standard desktop software, Web meeting application/ Virtual PC software and stay current with relevant technology and innovation;

(11) Commitment to the cause of cornea donation;

(12) Ability to travel 30% of the time and internationally 10% of the time.

5. COMPENSATION OFFERED:

Rs.12 lacs per annum and up depending on experience. The offer made to the selected candidate shall be commensurate with qualifications, experience and salary history.

6. LOCATION:

New Delhi

7. REFERENCE:

PM-SG

8. CONTACT INFORMATION:

Senior Consultant
Strategic Alliance Management Services P Ltd.,
1/1B, Choudhary Hetram House,
New Friends Colony (East),
Bharat Nagar, New Delhi -110 025
Email: pm-sg@sams.co.in
Website: http://www.sams.co.in

9. LAST DATE FOR APPLICATIONS:

Eligible candidates interested in this position are requested apply to pm-sg@sams.co.in with a cover letter, discussing their interest in and suitability for the position, along with an updated resume, giving details of three references, current cost to organisation and expected compensation, by or before May 31, 2013. For further details please visit our website www.sams.co.in