Program Manager - International Market - Education

Program Manager (International)

Location: Gurgaon

Experience: 2.0 - 7.0 Years

Must-Have:

- Comfortable with US shifts

- Excellent communication skills

- Experience in program management/ project management/stakeholder management.

What would you be doing?

- You will be the guide who takes the participants through a journey. You will be talking to them, helping them, supporting them, motivating them, and will be their constant companion until they achieve their learning outcomes

- Ownership of the end-to-end learning journey of the participants to ensure learning outcomes are met and participants have an experience with high satisfaction levels

- Being the first point of contact for participants, troubleshoot queries and manage discussions

- Complete ownership of all the Program Office responsibilities around scheduling and delivery activities, including but not limited to, online sessions, webinars, evaluations, grading, presentations, etc. This will require engagement with a variety of stakeholders like senior managers, academicians, industry professionals, and many other internal and external stakeholders

- Consistent and thorough monitoring of participants- performance and engagement using various program trackers to ensure each participant gets a personalized experience in terms of support and learning experience. This will require forging meaningful relationships with the participants

- Management, identification, and implementation of processes for smoother program management to ensure a consistent and trouble-free learning experience