Program Manager - Healthcare Domain

Program Manager: Healthcare Domain:

- Designing and implementing strategies, budgets and IT solutions for meeting organizational requirements and growing business needs and implementing need based suitable technologies aligned with business

- Managing IT operations involving IT risk and audit management, program management, service management, and infrastructure management for products/ projects, corporate staff support

- Organizing and managing resources including creating estimates for the project,contingency plan within defined scope, quality, time and cost constraints

- Creating actionable deliverables for the change management levers including communications plan, vision statement, coaching plan, training plan, resistance management plan, maintaining momentum.

- Providing guidance on the projects and its requirements to the clients over the technology, processes and applications while updating them on the regular project related developments

- Managing customer centric operations and ensuring customer satisfaction by achieving delivery & service quality norms while owning and demonstrating agile project/program management practices

- Driving organizational agility through agile values, principles, and practices for software delivery by working with the executive, mid-senior management, and development teams

- Improving operational systems, processes & policies in support of organization's mission, assisting in better management reporting, information flow & management, business process and organizational planning

- Monitoring project progress and outstanding issues while ensuring quality & timeliness of deliverables, overseeing software development operations involving development of the functional specifications and coordinating with various customers