Program Manager - Decision Systems - Financial Services

Decision Systems - Program Manager

RBWM CCS Decision Systems

Description :

Employment Type: Regular, Full Time

Location: India - BLR (with Global responsibilities)

Job Grade: GCB4

- Decision Systems team is responsible for transforming the build and deployment of scalable decision systems and data access infrastructure for credit origination and customer management. Key Decision Infrastructure include AAPS, Provenir, PowerCurve, TRIAD and SAS.

- The Program Manager role is accountable for delivery of transformation and embedding of Future State Decision Systems technology into Regional environments. This Job manages change initiation, design and delivery and accountable for successful delivery of the programme and ensuring benefits realization. They will work closely with business stakeholders, IT and the CCS Team to ensure successful delivery of Decisioning technology into the Regional market and introduction into operational service.

 Their responsibilities include:

- Influence the project approach, building stakeholder buy-in around the project plan, commitments and changes.

- Manage Project strategy and the approach across a series of projects or component activities, building stakeholder buy-in around plans, commitments and changes

- Provide management to maintain a focus on how the project aligns to wider programme objectives, where appropriate, and to the change portfolio across HSBC

- Oversee the monitoring and reporting of progress, issues, dependencies, risks to the programme management, internal stakeholders and/or steering committees. Make recommendations to influence decision-making in order to maintain progress towards delivery and benefits realization

- Assist business stakeholders with the decomposition of complex business requirements that can be delivered via respective backlogs with minimum cross product co-ordination

- Delivery, governance & reporting to stakeholders

- Drives the use of the prevailing methodologies within the Bank (e.g. Agile, Scrum, Kanban, Lean)

- Ensure the project aligns to HSBC strategies and contribute to towards achieving strategic aims

- Manage project budgets, including headcount and roadmap

- Manage negotiation with and management of, and service agreement monitoring of third party contracts with suppliers

- Work across business and technology to establish effective controls, procedures and quality assurance processes in line with the Business Transformation Framework and HSBC Risk and Controls framework

- Manage the reporting of progress, issues, dependencies and risks to committees and make recommendations to influence decision making in order to maintain progress towards delivery and benefits realization.