- Experience in the capital market industry
- Experience in consulting background
- Support business analysis and drive end-to-end delivery in the areas of process transformation, data and change management
- Act as a single point of contact for all program related queries and escalations.
- Prepare and drive the monthly business reviews meetings with the client.
- Administration of various governance pillars which would include client engagement, knowledge management, resource management & BCP and Control & compliance.
- Ensure timely execution of all project deliverables as per the agreed quantity and quality SLAs
- Responsible for lead hiring, training, Onboarding, resource allocation, delivery management, performance appraisals, mentoring, attrition management.
- Liaising with shared services to facilitate timely completion of business deliverables, as necessary.
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