Progenesis - Chief Operating Officer

- A Chief Operating Officer (COO) in the healthcare sector is a senior executive responsible for overseeing the day-to-day operations of a healthcare organization.

- They play a crucial role in ensuring the organization's efficiency, effectiveness, and profitability while maintaining high standards of patient care.

Key Responsibilities:

Strategic Planning:

- Collaborate with the CEO and executive team to develop and implement the organization's strategic plan.

- Analyze market trends, industry regulations, and competitive landscape to identify opportunities and risks.

- Set measurable goals and objectives to drive organizational growth and performance.

Operational Excellence:

- Oversee all aspects of the organization's operations, including clinical services, administrative functions, and support services.

- Ensure compliance with regulatory requirements, accreditation standards, and quality assurance protocols.

- Optimize operational processes and workflows to improve efficiency and reduce costs.

- Manage the organization's physical assets, facilities, and infrastructure.

Financial Management:

- Develop and manage the organization's budget.

- Monitor financial performance and identify areas for improvement.

- Implement cost-saving measures while maintaining quality standards.

- Oversee revenue cycle management and ensure timely reimbursement.

Human Resources:

- Recruit, hire, and develop a high-performing team of healthcare professionals.

- Foster a positive and supportive work environment.

- Manage employee relations and address any issues promptly.

- Ensure compliance with labor laws and regulations.

Risk Management:

- Identify and mitigate potential risks to the organization, such as legal, financial, and operational risks.

- Develop and implement risk management strategies.

- Manage crisis situations effectively.

Technology Integration:

- Leverage technology to improve operational efficiency and patient care.

- Implement electronic health records (EHRs) and other healthcare information systems.

- Ensure data security and privacy compliance.

Required Qualifications and Skills:

- Advanced degree in healthcare administration, business administration, or a related field.

- Extensive experience in the healthcare industry, preferably in a leadership role.

- Strong understanding of healthcare operations, regulations, and quality standards.

- Proven track record of successful strategic planning and execution.

- Excellent financial management and analytical skills.

- Strong leadership and interpersonal skills.

- Ability to manage multiple projects and prioritize tasks effectively.

- Strong problem-solving and decision-making skills.

- Excellent communication and presentation skills.

Additional Considerations:

- Experience in a specific healthcare setting (e.g., hospital, clinic, long-term care) may be preferred.

- Knowledge of revenue cycle management and reimbursement processes is essential.

- Experience with electronic health records (EHRs) and other healthcare information systems is advantageous.

- A strong understanding of quality improvement methodologies (e.g., Lean, Six Sigma) is beneficial