Product Specialist - Information Technology & Services

Job Responsibilities:

- Responsible for presentations and demonstrations of Finezza product and solutions to customers, highlighting the core value proposition of the product/ solutions. Respond to technical questions about the product

- Responsible for comprehending customer requirements both stated and unstated in order to help the customer differentiate between must have requirements and good to have requirements

- Responsible for educating the customer on how their requirements can be fulfilled using our product

- Effectively collaborate with the product team on the customer requirements, the customisations that are required and estimate the time needed to deploy the product based on the requirements

- Responsible for development of formal sales proposal and differentiate product offerings at a technical level from the competition

- Responsible for responding to customer RFI and RFPs within stated timelines

- Compare Finezza's product offering at a technical level with competitive products and proactively suggest to the senior management and product team on process and product improvement

- Liaise with the product team to ensure accurate and timely resolution of technical issues that may arise

- Responsible for interfacing between the product team and customer while integrating systems and to ensure seamless project delivery

Job Requirements:

- Candidate should be committed and extremely deadline focused. It is expected that the candidate will go beyond defined roles and contribute to growing the company's business

- Knowledge on the lending domain

- Strong understanding of broader information technology concepts. Knowledge of SDLC lifecycles such as Waterfall, Agile etc

- Must be a self-starter with solid follow-through, multi-tasking and excellent organizational skills

- Ability to handle a fast-paced environment and challenging workload

- Strong client relationship, negotiation skills and setting expectations

- Should be able to work in a team and work independently

- Excellent Communication Skills - verbal and written. When required should be able to explain to the customer in simple terminology on how the product works

- Excellent presentation skills and interpersonal skills