Product ownership, Agile, Product Lifecycle, Product Management
Essential Skills:
- 6+ years of experience in one or a combination of the following: digital customer experience, digital product/program management, digital platforms, or digital consulting
- Experience in Customer Experience Roadmap principles
- Experience in product management/development, program management, strategy, marketing and/or related position in a consumer-oriented, technology-dependent environment in financial services or related industries
- Ability to articulate complex concepts in a clear manner
- Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
- Ability to manage large-scale initiatives and effectively partner with stakeholders across business and technical teams
- Ability to manage process discovery, process modeling, and process improvement activities
- Ability to negotiate, influence, and collaborate to build successful relationships
- Ability to synthesize complex analytical findings into executive level communications
- Ability to synthesize data to form a story and align information to contrast or compare to industry perspective and historical business trends
- Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
- Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
- Excellent verbal, written, and interpersonal communication skills
- Ability to present and communicate effectively thru remote virtual tools like Skype/Lync, WebEx
- Knowledge and understanding of online authentication, authorization, fraud, or security
- Solid creative and strategic thinking skills
- Strong analytical skills with high attention to detail and accuracy
- Quantitative or qualitative data analysis experience
- Process improvement experience
- Agile and Jira experience in large, regulated organizations
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