Product Owner - MS Dynamics CRM - Banking & Finance Domain

Required Qualifications / Skills

- 10+ years of experience with solution design and delivery, requirements elicitation experience, product management experience

- Banking and Finance Domain Exposure.

- Min 5 years' experience with MS Dynamics CRM platform (ideally in corporate banking environment)

- Familiarity with workflow tools like ServiceNow and JIRA

- Familiarity with Tableau/Power BI to extract reports.

- Knowledge of system testing methodologies, test script management and execution, UAT testing experience for enterprise scale systems

- Excellent verbal and written communication skills, portray great levels of accountability and attention to detail

- Candidates should be able to work effectively in a demanding, fast-paced, dynamic environment, handling multiple tasks and projects concurrently, while maintaining quality, accuracy and integrity

- Candidates should have experience presenting information to persuade, educate, and enhance understanding at all levels with the ability to develop and negotiate solutions with partners or clients including escalations as needed

- Candidates should be able to work in a global team, interact at different levels and handle a wide range of deliverables with varying levels of complexities with focus on execution and result

- Advanced Microsoft Office skills to create persuasive PowerPoint presentations; Strong analytical skills leveraging Microsoft Excel/Access

- Experience in identifying and driving process improvements in complex environments

- Ability to effectively multi-task and successfully work on several unrelated projects at the same time

- Desired Qualifications / Skills

- Experience consulting with internal clients and business

- Success in working with all levels of leadership

- Experience leading regulatory and compliance projects

- Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

- Self-motivator, ability to learn independently and with limited supervision

- Data mining, modeling and analysis experience

- Strong presentation and negotiation skills

- Experience in planning, resource and stakeholder management

MUST HAVE

1) Should be Business Analysts/Product Owners in current role

2) Relevant 7-8 years' experience with MS Dynamics CRM platform

3) Banking Domain

4) Should be strong in Jira & Agile (Should be Agile Practitioners)

5) Excellent Commskills

Hybrid working model :

- No of days working from office in a week: 3 out of 5

- Shift Timings: 1:30 PM - 10:30 PM IST, however, can change based on project requirement