Product Owner - IT

Role: PRODUCT OWNER

Role & responsibilities:

What would you do?

On a typical project you will:

- Deliver innovative solutions within our internal Continuous Delivery and Integration solution based on user requirements.

- Build relationships with business and IT representatives at all levels, to assess, initiate, prioritize, refine, and drive appropriate technology solutions.

- Develop and maintain a product roadmap for his/her delivery area that synthesizes the needs of business customers over the long and short term. Manage delivery expectations with customers.

- Create, and groom a backlog of well-formed stories for implementation by the areas scrum team.

- Manage and communicate tradeoff decisions between scope (value / expected ROI) and schedule (higher operating expense in longer release cycles)

- Effectively negotiate with business and IT stakeholders to prioritize work to be delivered by the Agile Scrum Team each sprint.

- Excellent written and verbal business and technical communication skills, working comfortably and ably with stakeholders at the department or division level.

- Must review technical solutions for compliance to business process and objectives, as well as IT standards.

- Work diligently and proactively to research, respond and resolve customer issues in a timely manner.

- Manage to the definitions of done from feature acceptance criteria to release to ship working software to aligned business values.

- Identify trends and opportunities for process optimization, process redesign, or development of new process/policies.

Desired Skills:

- Project management skills- Planning, Organizing, Risk identification and mitigation, delivery quality and timelines.

- Business analysis, critical thinking, conflict management and problem-solving skills.

- Excellent verbal and written communication for influencing and leading customer facing engagements.

- Strong Technical background

- Knowledge of global best practices in CRM space

- Experience in BFSI domain shall be preferred but not mandatory.

- Knowledge of web applications, databases (preferably Oracle), SQL

- Knowledge of CRM preferred but not mandatory.

- Strong knowledge in information technology architecture components, principles, procedures and practices.

Behavioural Attributes:

- Demonstrated problem solving, analytics and troubleshooting skills.

- Heroic get-it-done and problem-solving attitude.

- Able to do multitask and meet deadlines in a fast-paced environment.

- Ability to work seamlessly in a team environment and creating excellent team dynamic.