Product Manager - Telecom

Product Manager - Telecom

About the Role : It's a global role responsible for managing the product throughout the product lifecycle from planning to execution in support of organizational strategy and objectives.

Responsibilities :

- Write detailed user stories and acceptance criteria, draft user flows, communicate project scope effectively, and manage products through development, QA, UA Testing, and launch

- Ability to understand business and technical requirements & conceptualize end-to end solutions

- Ensure requirements are communicated effectively to the business, design, operations, CS and development teams.

- Manage agile product development process from a product management point of view

- Participate in scrum meetings, planning, reviews and retrospectives

- Maintain and prioritize the product backlog and track feature releases with different stakeholders

- Work with QA and engineering teams to streamline system integration, test and improve product features

- Serve as an in-house expert for our products and become the go-to person for all functional issues

- Manage all aspects of in-life products, including customer feedback, requirements, and issues

- Have Strong OSS/BSS requirement gathering and solution experience (Telecom domain).

- Minimum 5-7 years of experience in Telecom products e.g CRM, SDP, Billing & Service provisioning.

Skills and Qualifications :

- A Bachelor's degree in Computer Science, Engineering or equivalent preferred

- 5-7 years of experience in product development & management expertise in the payments / mobile app / consumer application / telecom domain

- Tech savvy and passionate about building products.

- Experience in technical documentation is a must.

- Prior experience in product development or management is desirable but not mandatory

- Excellent writing and editing skills in Microsoft Word, Excel, PowerPoint

- Comfortable using Google Analytics, Slack, Trello, Jira, Confluence, and/or similar analytic tools, testing platforms, and tracking tools

- Understanding and capability to define Call flows, Business flows, use case flows and documents them

- Have worked on integrations with the multi-vendor environment

Domain Experience :

- Thorough understanding of Telecom Business Processes domain

Knowledge in all or either of these areas :

- Mobile, Broadband & Internet of Things, MVNO/MVNE

- PCRF, OCS, IMS, AAA, Partner Management,

- Activation, Provisioning, Fulfilment

- Understanding of technical knowhow on 4G, 5G, LTE, Mobile broadband, and Wifi solutions

- Telecom OSS and BSS systems