Product Manager - Supply Chain Finance

Roles and Responsibilities :

- Take complete ownership of the supply chain projects.

- Maintain a tracker of the projects and provide updated status of the projects, highlight projects which are beyond timeline.

- Discuss with the stakeholders and address concerns.

- Escalate to top management, if timelines are not met/support required.

- Vendor Management to ensure developments/customizations are as planned.

- Prepare a detailed MIS for the management.

- Maintain and Provide analytics data as and when required.

- Act as the coordinator for all the Projects.

- Handle customer escalations/queries and ensure timely closure.

- Maintain a customer service tracker for monitoring of TATs and other information.

- Comply with all the regulations both external & internal.