Product Manager - NBFC

Looking to hire for an Well funded NBFC.

Role Description :

Cross-Sell :

Responsible for cross-sell initiatives including but not limited to :

- Selection of customer base from our database in conjunction with risk / policy teams

- Creating and maintaining the detailed BRDs for the development of cross-sell channels

- Ensuring technical development and go-live of cross-sell channels; Chat Bot, Website

- Creating and maintaining acceptance criteria; verification of work produced by IT team performing QA functions

- Shaping the product communication journey by conducting market research to assess customer needs and competitive threats

Product Management :

- Design of product in consultation with partners and internal stakeholders, working closely with tech teams for launch, continuous monitoring of the product performance and carry out interventions to enhance product performance and throughput

- Profitability Monitoring : Work on platforms such as Salesforce etc to continuously generate profitability reports, monitor partner level P&L, program level profitability and suggest interventions to business

Portfolio Management :

- Work closely with partners to maximize their engagement, to launch new products/ programs/ cross-sell etc.

- Deepen relationship with existing loan customers

Project Management :

- Work in cross-functional setting and ensure timely completion of projects

- Competition benchmarking & Market monitoring

- Abreast of market developments and continuously monitor partners and competition.

Skills/Knowledge/Capabilities :

- Proven analytical skills with high proficiency in SQL and other data base queries

- Comfortable with technology, wireframing, prototyping and other product tools

- Ability to work in cross-functional setting

- Keen mind, Ability to ideate and come up with new ideas

- Excellent communication and interpersonal skills.