Product Manager - Luxury Retail

Responsibilities :

- Responsible for Digital Customer Experience on e-Commerce Web-Site and Consumer Mobile App

- Design and develop new Digital use Case on Brand Website and Consumer App

- Map existing Customer Journey's on the Website and work- out designs for enriching the Journey

- Identify New Online digital tools (3 rd Party tools) required for Customer Experience and implement the same

- Measure the Customer Experience on each user Journey and improvise them

- Create New User Personas for Brand Websites

- Develop wireframes and functional requirement document for new use cases to be implemented on Website and Consumer App.

- Enable eCommerce Functionalities like Product Enrichment, Sales Catalog Mapping, SEO, Collection Pages for taking live on any Website

- Design New Personalization Use Cases for Online Customers.

Key Deliverables :

- Deploy New Use Cases for e-Commerce Website and Consumer Apps

- Ensure New Use Cases are delivering the expected Customer Value

- Timely deliverables of Wireframes, Use Cases and Functional requirements required for Product Development.

- Manage the Product Development Cycle for Website and App

- Manage Analytics and Personalization Use Cases