Product Manager - Digital Financial Services Platform

Position: Product Manager - Digital Financial Services Platform

Location: Gurgaon

Experience: 6-9 years

Qualifications: MBA / MCA / M.Tech / B.Sc / B. Tech

CTC: 25LPA

Reports To: Platform Lead

About Company:

Is a global FinTech venture, focused on simplifying financial access for over 2 billion under-banked people in emerging markets. We collaborate with Telecom Operators, Banks, MFIs, Credit Bureaus, and Mobile Financial Providers to deliver cost-effective financial services using cutting-edge technology and analytics.

Role Objective:

Drive the development and delivery of D2C financial products for multiple banks using our platform. Ensure smooth product deployment, client satisfaction, and continuous enhancement to meet business objectives.

Key Responsibilities:

- Collaborate with clients to draft and finalize BRDs, break them into Stories and Tickets.

- Ensure intuitive channel experiences for end customers.

- Develop comprehensive documentation and product collaterals.

- Track deployments to ensure products meet expectations.

- Act as the SME and customer success manager for clients.

- Manage ongoing enhancement and support requirements.

- Follow through on product launches, ensuring timely execution.

Skills Required:

Functional:

- Data-driven approach to product development.

- In-depth knowledge of lending products and loan lifecycle.

- Experience in Scrum and product delivery processes.

- Ability to create product documentation and user stories.

Behavioral:

- Strong communication and presentation skills.

- Ability to work under pressure and think strategically.

- Team player with experience in global matrix teams.

Key KPIs:

- Support in wireframe creation.

- Business process modeling for lending journeys.

- Integration assessment for ecosystem partners.

- Documentation of product releases and APIs.

- Measurement of product KPIs (drop-off rates, bottlenecks, API failures).

- Project management to ensure timely delivery.