We are looking for a Product Manager for a series A funded D2C Wellness Brand.
Job Profile:
- Improve conversion % of visitors at the website
- Develop mobile app for menstrual health tracking, online consultation, content marketing
- Map customer journey to build awesome Customer Experience on website, app
- Improve Chatbot journeys to reduce live chat with call center agents
- Optimize retention marketing journeys
- Build unified tech solutions for
- Customers - online sales & support via responsive website and mobile app
- Employees - process & tools for operations, customer service, supply chain
Requirements:
- 3+ years of exp. in eCommerce, app development, SaaS
- Expertise in building online customer journeys, wireframes, use cases, A/B tests
- Fine balance between data analytics and intuitive consumer behavior insight.
- Self-driven & passionate to work in an entrepreneurial set-up
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