Product Manager - Business Intelligence

We are looking for Product Managers/Sr Product Managers for Business intelligence for a Web Analytics Start up based out of Bangalore.

Detail Description:

- Product Managers are the CEOs of their products and are responsible for defining, prioritizing, planning and driving the execution of the vision for their product lines. Product Managers must possess business acumen as well as engineering skills in order to be able to strategize, drive and bring their product to market. Product Managers must work extensively with customers while working cross functionally within the company in order to successfully prioritize features and develop the products that our customers need. The Sr. Product Manager will join a team that drives the overall Product Strategy and Roadmap for customer service platforms and applications. In this highly visible and strategic role, you will be responsible for key products in the portfolio. You will formulate the product strategy, define requirements and launch predictive analytic-centric solutions that will revolutionize customer experience on smartphones, tablets, PCs and other connected consumer devices.

- As a Sr. Product Manager - Business Intelligence, you will partner closely with other product managers, in India and the US, and key business units to drive the product roadmap. Business Intelligence represents a horizontal platform capability that supports multiple product and service offerings in the company. You will be the expert on product specifications, solutions, target markets, and competitive landscape in your focus area(s). You will be responsible for driving business growth and building innovative solutions that meet customer and business needs. You will serve as the internal and external evangelist for your product offering(s), occasionally working with the sales channel and key customers.

Responsibilities

- Build awesome customer service products for the largest enterprises in the world

- Interact with customers and prospects to define market requirements, and translate these requirements into product requirements that the engineering team can deliver within specification, on time, and within budget.

- Work closely with various stakeholders including other Product Managers, Data Sciences, Client Services, Sales, Marketing, and User Experience teams to define new product features and initiatives

- Own the Product Roadmap for key products and solutions in the portfolio

- Specify market requirements for current and future products by conducting market research supported by on-going visits to customers and prospects

- Work closely with User Experience teams to envision and create the next generation of user interfaces for customer service

- Collaborate with Engineering to prioritize, execute and launch key products and solutions

- Create and deliver sales training for the direct sales force

- Perform market research and competitive analysis

- Develop and implement a company-wide go-to-market plan, working with all departments to execute.

- Analyze potential partner relationships for the product

Requirements

- The successful candidate will be an ambitious, self-starter with a passion for leveraging predictive data analytics to drive market-leading customer service results for our clients and their end users

- Bachelor’s degree in Computer Science, Electrical Engineering, or related field

- 3+ years of product management experience with overall industry experience of 8+ years

- Familiarity with big data technologies (e.g., MapReduce, distributed data stores, data warehousing, data mining)

- Strong understanding of enterprise management solutions, customer service applications, predictive analytics, or related fields

- Strong analytic and strategic thinking skills

- Excellent written and presentation skills

- Ability to collaborate actively & effectively on multidisciplinary teams

- Ability to thrive in a fast-paced, rapid growth environment

- Demonstrated experience of developing products from concept to launch

- A team player with passion, initiative, and leadership ability

Pluses

- Strong understanding of general data warehousing, dimensional modeling, and OLAP concepts

- Experience defining, developing and operating large-scale data warehouses for near real-time business intelligence

- Experienced in developing Business Intelligence solutions including reports and dashboards, preferably with the Microsoft BI stack

- Familiarity with one or more of the leading BI tools - Hyperion, Microstrategy etc.

- MBA degree

- Experience in a SaaS or packaged software company

- Experience working with agile software development methods

- Experience with CRM solutions

- Familiarity with Web 2.0 technologies (e.g., HTML5, Ajax)

- Familiarity with leading mobile platforms (iOS, Android)