JOB SUMMARY AND RESPONSIBILITIES :
- Understanding of microservices oriented architecture and the systemic layers involved in integrating microservices
- Ensure a high-quality and consistent API experience
- Optimizing API usability, contracts and scalability
- Manage API versioning, roadmap, business priorities and investment trade-offs
- Articulate the business benefits of the API to internal and external stakeholders
- Use business and technical metrics to communicate API benefits and promote adoption.
- Dive deep into data and establish feedback loops with engineering, product management, customer service, and social monitoring teams for deeper understanding and response to customer needs, product behavior and sentiment
- Innovate and develop product initiatives using first principles
- Define and iterate Objectives and Key Results (OKRs) that align executive KPIs and strategic priorities
- Design product features for end-to-end experiences, from customer-driven APIs to operations
- Write user stories using control-driven design principles with detailed acceptance criteria
- Groom user and technical stories with developers and validate that features meet expectations through product testing and user journeys
- Create and track success metrics to measure the effectiveness of product features and quantify business impact
- Prioritize product backlogs, using event logs, domain expertise, customer insights and market research to make informed trade-offs between new feature development, platform investment and optimizations
- Build consensus with a broad team of internal cross-functional and external stakeholders, ensuring all viewpoints are accounted for and that solutions meet all necessary requirements
- Collaborate with other internal and external product managers and diverse cross-functional teams to ensure cohesiveness of the overall end-to-end experiences Solicit stakeholder input and coordinate amongst multiple groups to inform requirements
- Understand, document, and improve existing processes in order to maximize efficiency in constantly evolving environments
- Participate in ideation activities, product feasibility assessments, business case preparation, and overall product definition (feature lists and prioritization)
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