Product Head
Market Intelligence :
- Keeping watch on the competitor's strategy along with customer activities and provide necessary information to the higher management for necessary actions at their end
- Collection of market information from various sources and timely submission of the same to dept. heads and functional heads
- Regular visits to the customers for developing relationship to get competitors as well as customers information
- Understand from customer any new product is launched by competitor at white price / application
- Inform technical team and provide customers specifications to check if we can also develop similar product which competitor offering.
Distributor / Dealer Management :
- Explore markets/regions where we need to focus on unorganized sector OR small customers where payment is risk and buys small lots
- Identify correct distributor who can promote / sell our products to small customer / unorganized sector
- Go through standard Distributor selection process to appoint right distributor /channel partners.
- Have agreements in place for our existing and new Distributors.
- For existing Distributor, complete the previous year performance review and agree on Targets that cover all aspects of business
- Review of Distributor performance monthly
- Regularly review credit performance, level ,limits etc.
- Check customer's / distributor's credibility in the market by contacting their end users / customers
- Contact credit rating agencies for report
- Try to take bank guaranty OR security deposits from end customers as well for safety
- As per company policy and based of market report / credit rating company set credit limits as per SOP
- Review credit limit yearly with Finance team
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