Procurement Officer - HR Services

Procurement Officer HR Services

- Responsible for the management of the HR Services Categories and Sub-Categories, including but not limited to Resourcing, Learning, and Workforce Administration, HR Outsourcing, Professional Services etc within a specific cluster.

- Supporting and assisting the cluster HR Services Category Procurement Manger to manage strategic and tactical elements of the relationships with stakeholder groups, the Outsourced Procurement Provider and local IP operational teams across the HR Services categories and sub-categories within the Cluster.

Key Accountabilities:

- Act as first point of contact for the business for issues/questions relating to the HR Services portfolio, Ariba Buyer and services from IP 3rd party service providers.

- Work with team members, stakeholders and in-country teams to analyse and collate information regarding current requirements and future needs in order to develop sourcing strategies and projects.

- Tender Analysis and Support including Market Data Gathering.

- Efficient, timely and transparent communication to internal customers and suppliers

- Work within defined Procurement procedures (Ways of Working) and adhere to the Code of Business Principles at all times.

- Ensure projects are in line with the Sustainable Living Plan and Responsible sourcing

- Awareness and understanding of local laws and legislation particularly when delivering Global projects is essential in order to mitigate risk.

- Flexibility to travel as and when required.

- Work in an effective, cohesive team environment (Ability to understand all areas of Indirects and in particular HR Services Procurement.

- Supplier and Stakeholder Relationship Management.

Responsibilities;

- Identify, initiate and sustain direct interactions with appropriate internal stakeholders / functional / operating teams within the business to drive “buying” behavior change required, to meet ARIBA Contract Management, No-PO-No-Pay, E-invoicing, Sustainable Sourcing and UBMS Central Business Model etc… objectives and requirements.

- Gather large quantities of complex data from various sources, determine HR Services category spend to assess sourcing opportunities and develop suitable business cases, areas of non-compliance, indentify risks and implement the most appropriate solutions / strategies.

- Support the procurement organization to meet goals and objectives in support to the Employee Services.

- Develop and coordinate a robust sourcing pipeline including Global and Regional projects to be delivered on an individual or team basis supported by either 3rd party service providers and/or MCO level IP teams.

- Support Procurement Managers and Cluster lead by providing timely and accurately assistance on relevant topics and initiatives as required

- Deal with Ariba Buyer Purchase Requests as appropriate in line with the assigned approval thresholds as well as escalation hierarchy.

Procurement Strategies and Projects;

- Assist in developing Global category strategies and lead and coordinate with local operational cluster teams / delivery across LATAM to deliver tactical and strategic sourcing projects.

- Support the Cluster Procurement Manager and Outsourced Service Provider to determine if the Global strategy suitable or appropriate for Cluster region and reasons why such as highlighting existing commitments / contracts, local laws and legislation preventing adoption of strategy etc.

- Conduct data gathering and analysis in order to identify sourcing opportunities, areas of non-compliance and or poor practice and risk to Unilever and determine most appropriate solutions to achieve the most beneficial position.

- Actively drive and support key transformation projects on a cluster level including ARIBA roll-out, Contract Management, No-PO-No-PAY compliance, Supplier Certification and Sustainable Sourcing, UBMS Central Business Model (CBM) etc.

Vendor Management

- Develop a comprehensive and transparent view of vendor base in the specific cluster by category, service and levels of spend.

- Prepare and manage supplier selection process for assigned spend and site clusters using available tools (BW) when applicable and standardised templates (RFI’s, RFQ’s).

- Manage and or coordinate Supplier Performance Review processes with key suppliers as appropriate, including Service Level tracking and reporting, periodic review meetings, monitoring actions and address / escalate supplier non-performance as appropriate.

- Partner with Unilever Legal Counsel to manage commercial agreements using Global and regional contractual framework (UPA’s and MSA’s). Manage and maintain vendor contracts post-implementation in line with IP Ariba Contract Management requirement.

- Maintain frequent contact with suppliers, to review/resolve day-to-day issues and to develop current insights into suppliers’ business conditions.

- Develop supplier service Levels, track and analyse supplier performance data, proposing priorities for performance improvement and follow up monitoring actions

- Address / escalate supplier non-performance as appropriate

Business engagement

- Ensure the satisfaction of the HR Services stakeholder community.

- Measure compliance to Procurement policies and contracts and take corrective actions as appropriate.

Portfolio Management

- Partner with colleagues in HRSP to support Global strategies across the HR services categories and sub-categories, implementing projects, category and vendor strategies at the regional level.

- Develop and drive Regional sourcing and improvement initiatives in close collaboration with 3rd party Service Provider and/or MCO level IP teams.

- Accurately define categories and vendor services, maintain spend and vendor management reporting to make available to the HRPS team and stakeholder groups when required.

- Source and negotiate for assigned spend and site clusters goods or services where no contract exists and that are not strategically sourced.

- Identify opportunities to standardise, rationalise and reduce vendor base to maximise commercial leverage and get more favourable terms.

Savings/ADBR

- Proactively identify and deliver Savings (cost savings / cost avoidance) and/or Cash e.g. payment term extensions in line with set targets

- Identify and propose cost reduction/continuous performance improvement (supplier) opportunities.

- Ensure derived benefits are set-up and are appropriately maintained on a timely basis in the Savings Tool (ISIS).

ESSENTIAL

- Strong analytical and numeracy skills

- Proficient in Microsoft Office (particularly Excel)

- Track record of building stakeholder relationships across diverse Stakeholder groups and geographic locations

- Good Project Management Skills / experience of managing Procurement Projects.

- Good working knowledge and application of professional Sourcing Methodologies and processes.

- Strong / fluent English speaker

- In depth experience of working within Indirect Procurement / Goods and Services role (2+ years) such as HR or Professional Services, Business Process Outsource (BPO) Categories within the Cluster
Professionally qualified or has completed a related business degree (preferable)

As the role requires; anticipated <20% Global and or Regional Travel.

Candidates from BPO/ Travel & Strategy Consultancy can only apply.

Interested candidates can apply at jasleen@ikyaglobal.com