ProcMart - Senior Manager - Operations

Job Description:

About us:

ProcMart is the largest B2B Marketplace in India in terms of categories served, focusing on MRO and indirect Procurement of manufacturing and service-based organizations.

We understand the hassles of managing multiple suppliers and the problems of follow-up & reliability, and thus, we have built a robust ecosystem of MRO and Office supplies where you can source all your indirect purchases via a single window, with the shortest turnaround time in the industry, and be assured of quality and authenticity.

Funded by IndiaMART, we have the leverage of its pan-India supplier network and are delighted to serve the most prominent names in the industry.

Our clientele includes companies like Colgate Palmolive, Mondelez International, PepsiCo, Kellogg's, DIAGEO, Samsung, and many other reputed organizations.

Role-

Senior Manager Operations / City Head / Regional Head.

Roles and Responsibilities-

1. The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.

2. Good in Leading the operations team in managing relationships with existing ones, thereby ensuring healthy business transactions.

3. Laying down the roadmap for new account acquisition for the city and ensuring its execution.

4. Strategizing and executing all account-related initiatives from operational troubleshooting to activation.

5. The person should be leading the Operations team in delivering the best Customer experience while having a 360-degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.

6. Managing the administration function, operational performance reporting, and streamlining processes and systems wherever possible.

7. Responsible for managing the City team from hiring and training recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team.

Key Skills-

1. Relevant work experience of 7+ years in Key Accounts / Operations.

2. A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.

3. A visionary who can foresee the Macro factors affecting the business and strategize preemptively.

4. Identifies, builds, and uses a wide network of contacts with people at all levels, internally and externally.

5. Strong Leadership Skills.

Industry Type: E-Commerce

Functional Area: Procurement & Supply Chain

Employment Type: Full Time, Permanent

Role Category: City Head / Regional Head

Education:

PG: Any Graduate